Tuesday, August 26, 2025
Family-owned Berryessa Gap Vineyards empowers its mobile workforce and enhances the customer experience with Microsoft 365 and Teams | Microsoft Customer Stories
Smaller organizations often face big challenges managing mobile workers and delivering quality customer service. This customer story explores how Berryessa Gap Vineyards used Microsoft 365 and Teams to support remote productivity and enhance the guest experience, all without adding complexity. Read the story for real-world inspiration and reach out to Inner-City Cubes to learn how to apply the same solutions in your business.
Secure Future Initiative
As threats evolve, the foundation of your security must change too. This report outlines the progress Microsoft is making through the Secure Future Initiative, a multiyear commitment to redesigning how its products are built, tested, and operated. With a focus on AI defenses, software engineering discipline, and operational resilience, this report offers insight into what modern security should look like. Download the report and connect with Inner-City Cubes for personalized guidance on implementing Secure Future Initiative principles.
Azure Arc-enabled data services
Hybrid and multicloud environments are here to stay. This infographic illustrates how Azure Arc-enabled data services deliver consistent, cloud-native capabilities across your on-premises, multicloud, and edge environments. View it to see how to address legacy challenges like patching, manual scaling, security gaps, and governance with a single platform. Contact Inner-City Cubes to explore how this solution can reduce costs and increase operational efficiency.
Monday, August 25, 2025
The CIO's Advantage: Faster Innovation with AI and Low Code
Many IT teams are stuck between growing demands and shrinking resources. This eBook explains how AI-enhanced low-code development lets you streamline app delivery, automate processes, and empower users — all while reducing technical debt. "The CIO's Advantage: Faster Innovation with AI and Low Code" is a must-read for IT leaders under pressure to do more with less. Download the eBook to learn how and contact Inner-City Cubes to talk about how this model can help your team move faster.
View: The CIO's Advantage: Faster Innovation with AI and Low Code
Engage your customers with the Queues app in Microsoft Teams
Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Inner-City Cubes for help designing a Teams strategy that meets your service goals.
Microsoft 365 E5 and Microsoft Security Copilot: Forging a security environment to protect SHUEISHA creativity | Microsoft Customer Stories
Protecting sensitive IP calls for layered protection and real-time response. This customer story shows how SHUEISHA used Microsoft 365 E5 and Microsoft Security Copilot to strengthen its Zero Trust approach and protect the creativity at the core of its business. Read the full story and reach out to Inner-City Cubes to learn how AI-powered tools can support your own security evolution.
Tuesday, August 19, 2025
Achieving sales success with Microsoft Dynamics 365 Sales & AI
Unlock the power of a comprehensive sales solution with Microsoft Dynamics 365 Sales. This infographic shows how Microsoft Dynamics 365 Sales, powered by Copilot, gives time back to sellers and supports every step of the customer journey. Download the infographic to see how modern sales teams are increasing performance with AI. Then, connect with Inner-City Cubes to discuss how this solution could fit into your strategy.
View: Achieving sales success with Microsoft Dynamics 365 Sales & AI
Introducing the Queues app: Enabling customer engagement in Microsoft Teams | Microsoft Community Hub
Disconnected tools can slow service and frustrate customers. The new Queues app in Microsoft Teams addresses this by routing and organizing incoming chats, helping teams respond faster and more effectively. Read the blog to see how the app enables better customer experiences and improves internal workflows. For tailored implementation guidance, contact Inner-City Cubes today.
The Total Economic Impact of Microsoft Azure Arc With Cloud-Based Management Services
Hybrid and multicloud environments often come with fragmented tools and rising costs. This analyst report, "The Total Economic Impact™ of Microsoft Azure Arc With Cloud-Based Management Services," reveals how organizations improved IT productivity by 30%, cut licensing costs, and reduced breach risks by 50%. Download the report for a full breakdown of cost savings and strategic benefits. Contact Inner-City Cubes for a personalized walkthrough of how Azure Arc can help you do the same.
View: The Total Economic Impact of Microsoft Azure Arc With Cloud-Based Management Services
AI security and Zero Trust
AI introduces new security challenges, from shadow AI use to data exfiltration. This whitepaper, "AI Security and Zero Trust," outlines how organizations can update their strategy to secure both data and applications in AI-driven environments. Download it to learn how to modernize your approach, align security with business goals, and mitigate emerging risks. Connect with Inner-City Cubes to discuss your path to resilient, AI-ready security.
Monday, August 18, 2025
Close more deals with Dynamics 365 Sales
Buyers expect personalized, real-time engagement. This short video illustrates how Microsoft Dynamics 365 Sales gives sellers what they need to close more deals. Watch how data from across the organization turns into opportunity-driving action. When you're ready, contact Inner-City Cubes to talk about how to help your team close more deals, too.
Boost customer engagement with live chat in Microsoft Teams
In today's business landscape, you should expect timely, tailored support. This video highlights how one of the world's largest education providers uses Microsoft Teams live chat to streamline service and boost engagement. Watch the video to see how Teams helps simplify customer interaction and increase satisfaction. For personalized advice, contact Inner-City Cubes to explore how Teams can improve your service delivery.
Microsoft named a Leader in 2024 Gartner® Magic Quadrant™ for Strategic Cloud Platform Services | Microsoft Azure Blog
Organizations continue to turn to Microsoft for trusted leadership in cloud strategy. This blog shares why Gartner has once again named Microsoft a Leader in the Magic Quadrant for Strategic Cloud Platform Services, highlighting its ability to unify hybrid, multicloud, and AI services. Read the blog to see what sets Microsoft apart and contact Inner-City Cubes to discuss how we can support your transformation.
Mitsui began using Security Copilot to streamline operations of the zero-trust security system protecting its network | Microsoft Customer Stories
Security teams are often overwhelmed by alert fatigue and complexity, especially when trying to enforce a Zero Trust model. This customer story highlights how Mitsui used Microsoft Security Copilot to automate security workflows and reduce manual burden. The result? A smarter, more efficient Zero Trust security operation. Read the story and reach out to Inner-City Cubes for advice on bringing similar improvements to your organization.
Tuesday, August 12, 2025
Microsoft unveils Microsoft Security Copilot agents and new protections for AI
As AI changes the threat landscape, Microsoft is evolving its defense strategy. This blog post details how Microsoft Security Copilot agents enable scalable, automated action — and how Microsoft is simultaneously building safeguards to protect AI systems from abuse. Read the blog to learn about the latest innovations in generative AI-driven security and what they mean for your team. Contact Inner-City Cubes to discuss how to use Security Copilot agents to support your organization's security goals.
Explore Researcher and Analyst agents and the Agent Store
AI adoption becomes meaningful when it solves real business challenges. This video demonstrates how Microsoft Copilot's Researcher and Analyst Agents enhance productivity by streamlining data collection, analysis, and insight generation. Watch the video for a firsthand look at how these agents work and contact Inner-City Cubes to discuss how Copilot can support your team's unique goals.
Accelerate revenue with Microsoft Dynamics 365 Sales
Many enterprise businesses recognize that AI can boost sales efficiency, but need support to integrate and train their teams on new systems. The eBook, "Accelerate Revenue with Microsoft Dynamics 365 Sales," provides a roadmap to deploying an AI-powered CRM and guidance on making the most of your investment. Download the eBook today to learn practical strategies for implementation, and connect with Inner-City Cubes to begin your Dynamics 365 journey.
Security overview - Azure Arc
Security gaps often emerge when managing infrastructure across public cloud, private cloud, and on-prem environments. Azure Arc helps bridge those gaps by extending Azure security tools to Arc-enabled servers running anywhere. Read this Microsoft Learn article to see how it works and how your organization can benefit. Contact Inner-City Cubes for a complimentary security assessment of your hybrid environment.
Monday, August 11, 2025
Global adhesive manufacturer strengthens customer relationships with Dynamics 365
Building lasting customer relationships requires the right tools. MAPEI, a leading global adhesive manufacturer, adopted Microsoft Dynamics 365 to leverage AI-driven insights for stronger customer engagement and improved decision-making. Give this customer story a read to see the practical impact of integrating AI into CRM strategies. Reach out to Inner-City Cubes for expert guidance on Dynamics 365 solutions.
Microsoft Security Copilot agents
Security teams need AI that acts. This video introduces Microsoft Security Copilot agents, a new class of generative AI that operates with autonomy using natural language to execute multi-step tasks across Microsoft security products. Watch the video to see how Microsoft is changing the game for SecOps. For guidance on how Copilot agents can add value to your operations, contact Inner-City Cubes today.
Tuesday, August 5, 2025
2025 Work Trend Index Annual Report
Organizations are scaling AI quickly. How many agents per employee is too many? The Work Trend Index report explores the concept of the human-agent ratio and why getting it right is critical to maximizing productivity without overloading teams. Download this report to understand how businesses are balancing efficiency and oversight. Contact Inner-City Cubes for strategic guidance on leading your own AI transformation.
Generative AI ad Security Operations Center Productivity: Evidence from Live Operations
Security analysts face an unrelenting flood of incidents. This whitepaper presents real-world evidence from over 95,000 incidents across 150+ organizations, showing that Microsoft Security Copilot reduced mean time to resolution by 30.13% after three months. Download the whitepaper, "Generative AI and Security Operations Center Productivity: Evidence from Live Operations," to learn how Copilot accelerates triage, summarizes incidents, and guides analysts to the next best action. Contact Inner-City Cubes to discuss how this solution could benefit your security team.
View: Generative AI ad Security Operations Center Productivity: Evidence from Live Operations
The Forrester Wave™: Customer Relationship Management Software
Finding the right CRM can be difficult, especially when business needs are evolving fast. This independent analyst report from Forrester evaluates 12 major CRM platforms based on features, vision, and execution, helping you assess which vendors align with your organization's goals. Download your complimentary copy of "The Forrester Wave™: Customer Relationship Management Software" to understand your options and compare strengths and gaps across solutions. Contact Inner-City Cubes to discuss what's best for your business.
Overview of Azure Arc-enabled Kubernetes - Azure Arc
Managing Kubernetes clusters across hybrid or multicloud environments introduces complexity, risk, and tool sprawl. Azure Arc-enabled Kubernetes helps you regain control with a unified management layer, consistent policy enforcement, and streamlined developer tools. This Microsoft Learn article explains how the solution works and why it simplifies hybrid operations. Read the article for a technical overview and contact Inner-City Cubes to talk about deploying Azure Arc in your environment.
Monday, August 4, 2025
Lexmark makes lasting impressions with Dynamics 365 | Microsoft Customer Stories
This customer story shows how Lexmark uses Dynamics 365 to consolidate platforms, speed up case resolution, and strengthen customer relationships through AI-powered tools and unified data. Read the story for ideas on how your company can build lasting impressions with smarter, connected customer service. Reach out to Inner-City Cubes to talk about how Dynamics 365 can help.
Microsoft 365 Copilot: Your window into the world of agents | Microsoft 365 Blog
As AI agents become more central to workplace productivity, leaders must rethink how to integrate them alongside human talent. This blog post explains how Microsoft 365 Copilot is designed for the era of human-agent collaboration, supporting everything from task execution to creative brainstorming. Read the blog to see how Copilot enables organizations to scale productivity through intelligent teamwork. Contact Inner-City Cubes to discuss how to prepare your business for agent-supported workflows.
Microsoft Security Copilot Coverage and Capabilities
AI tools are only as effective as the context they understand. This infographic explains how Microsoft Security Copilot orchestrates the right response across devices, identities, and data by combining threat intelligence, plugins, and natural language queries. View the infographic to see how Security Copilot enables analysts to work faster and smarter across the entire security stack. For personalized support on implementing Security Copilot, contact Inner-City Cubes today.