Wednesday, June 30, 2021
Rapidly-growing UK restaurant chain migrates key business processes to Microsoft Dynamics 365
TGI Friday's wanted a more scalable, flexible platform for core business processes. To support its ambitious growth, the company is consolidating business operations starting with financial management on Microsoft Dynamics 365. Built-in functionality and ease-of-use mean that TGI Friday's can continue to onboard more business processes while expanding its franchise. Benefits of their innovative growth strategy include lower costs, easier access to data, and better insight.
Newcastle University challenges tradition with connected, collaborative culture
Newcastle University has a lot of connections between the different faculties, and it needed a formal way of supporting them. Launching Microsoft Teams provided a very rich, integrated platform that can create work groups dynamically in a multidisciplinary team. They now have up to 5,000 users between the faculty and students, streamlining professional services, research, and support for students.
AI Cybersecurity Training
Discover how Azure Government provides government agencies and their partners world-class security, protection, and compliance through cloud services. In this video, Keenan Skelly talks about the benefits of a scalable, AI-powered, gamified, persistent cybersecurity training environment on the strength of Microsoft Azure.
eBook: Intelligent Economies: AI's transformation of industries and society
Discover what hundreds of senior executive survey respondents from around the world think about artificial intelligence and how its use transforms industries. Read the Microsoft-sponsored report from The Economist Intelligence Unit to learn how people are using AI to make the production and distribution of goods and services more intelligent.
You'll also see how optimistic industry leaders are about AI and how it:
•Contributes to financial benefits.
•Transforms economies and jobs.
•Encourages growth and productivity.
View: eBook: Intelligent Economies: AI's transformation of industries and society
Collaborate more securely
Microsoft takes a comprehensive approach to delivering an enterprise-grade communication and collaboration experience. Learn more about privacy, security, and compliance in Microsoft Teams with this infographic.
Tuesday, June 29, 2021
Security Analytics and Operations: Industry Trends in the Era of Cloud Computing
Turn your organization to cloud-based security and address data capacity and infrastructure requirements to solve cloud challenges. Subscribe here!
Custom Air Products & Services manage HVAC manufacturing process using the Power Platform
Custom Air Products and Services is an HVAC company that needed a customized solution to track the entire lifecycle of units from "cradle-to-crate." Microsoft Power Platform had the tools they needed to fully digitize without expensive custom software. Read here to learn how the Power Platform transformed their business across 30+ usage needs.
Empowering Remote Work with Microsoft Teams
With more people working from home, fostering virtual connection is crucial. This one pager displays tips on how to empower your team to stay connected, inclusive and focused online. It also provides insights on how to share content and keep your business running smoothly using Microsoft Teams.
Improve remote productivity by integrating apps
Integrate apps, automate workflows—and never miss a post. Subscribe now for more insights into building agile business processes to transform your organization.
The AI-enabled future
This article from Forbes explores Cognilytica's four-part AI enabled vision of the future. In that vision, there are four main areas in which AI will impact our future lives: the way we work, the way we live, the way we experience the world and our interactions with each other, and the relationship we have with data.
Monday, June 28, 2021
Powerful alone, better together
Together the Microsoft Power Platform empowers you to create solutions that accelerate business. The platform connects powerful tools to analyze data, automate processes, create virtual agents, and more. Find out here how your team can benefit from this powerful platform and build end-to-end business solutions.
3 ways Microsoft Teams streamlines business collaboration
Microsoft Teams is a best-in-class hub for team collaboration. The cloud service has been designed to create streamlined and efficient remote teamwork. Teams makes interaction between team members working in different locations as productive as possible. Check out this article from FutureComputers that features three ways Microsoft Teams makes collaboration better, like easily accessible corporate resources, and more. Read on!
Wednesday, June 23, 2021
How Starbucks is using AI to improve the customer experience
At Microsoft's Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.
Our approach to responsible AI
This video highlights six important principles Microsoft considers before pushing their AI products to production.
Family food business spices up operations, reduces new device implementation time by 50 percent
Garner Foods is a fourth-generation family-owned-and-operated business based in North Carolina. With global sales, four locations, and a mobile workforce, see how Garner uses Microsoft 365 Business to connect it all. Watch the video story for more.
Tuesday, June 22, 2021
Leveraging Tech to Improve Customer Experience: 11 Smart Techniques
The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals.
Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers' experience.
Predictive Analytics
This infographic is an overview of how Azure Machine Learning is the best way to transform your business with the power of AI. This tool highlights the growing market opportunity and how Microsoft itself has leveraged AI into ongoing momentum for its own business.
Manage apps in Power Apps
Make the most of your Microsoft Power Apps and learn how to manage and share your apps easily. Looking to view or restore an old version? Need to update permissions? This learning module will show you how. Check it out and learn how to manage your customer applications and create environments in Power Apps.
Work remotely, stay secure
As businesses have had to quickly pivot to new working environments, cyberattacks become an urgent concern. In this thought leadership article, you can learn some of best practices using Microsoft security that help ensure the best protection. Examples include secure access to cloud applications that protect sign-ins with security defaults, methods to manage and secure corporate data in approved apps on personal devices, and providing clear and basic information, including how to protect their devices, will help you and employees stay ahead of threats so they can remain productive.
The power of AI comes with a powerful responsibility
This blog article from Microsoft discusses how AI has the potential to transform the future of work, and it is critical that businesses foster a culture that includes everyone as they incorporate AI strategies. The biggest potential that AI holds is its ability to help us work together to tackle our toughest problems and it requires the shared responsibility to think about not just what AI can do, but what it should do.
Monday, June 21, 2021
Join the community
Microsoft Power Apps is more than an award-winning platform—it is a powerful community filled with rich resources. Connect with peers, share creativity, and learn from professionals. Meet like-minded business leaders to discover valuable insights, plus access hundreds of videos and blogs. Join the discussion today!
Microsoft wants you to work less
Updates within the Microsoft MyAnalytics platform, in conjunction with a new feature in Outlook are aimed at helping you work less. The new features allow users to better manage their time and information, with less time in meetings and more time spent accomplishing tasks. One tool enables users to allocate focus time—and alert coworkers when you are trying to get things done. Read more about working less in this article from TechCrunch.
Wednesday, June 16, 2021
Drive innovation with insights: engage customers, empower employees, and transform business solutions
Drive innovation with insights to engage customers, empower employees, and transform business solutions.
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For news, updates, and insights on remote work, best-in-class software, and more, subscribe now!
The Workforce of the Future eBook
New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles—in terms of disruption and resulting opportunity—for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used, and governed responsibly? Explore answers to these questions and more in this valuable eBook.
Shipping company navigates to the cloud, boosts security, cuts operating costs by 50%
Qatari shipping and maritime company Nakilat has one of the world's largest fleets of liquefied natural gas (LNG) carriers, transporting LNG from Qatar to global markets. To increase its competitive advantage, Nakilat wanted to improve employee productivity and mobility, without compromising on data security. It uses Microsoft 365 and Microsoft Cloud App Security to deliver highly secure cloud-first workplaces—shipboard and in the office. Nakilat also adopted the Microsoft Azure platform to optimize its operations and improve business continuity, reducing operating costs by 50 percent. See more in this video.
Tuesday, June 15, 2021
The Role of AI and People Analytics in Developing the Leaders of Tomorrow
While investment in digital business solutions continues to increase, employees remain the lifeblood of every enterprise. This article from Forbes covers key ways AI and analytics help organizations hire the right people and train them for success.
How the Atlantic is preserving published history with Azure AI
The Atlantic is using Azure AI to preserve 160 years of published history. Specifically, the Atlantic is using Azure Cognitive Search to transition from hard copy to a digital system where its archives can be perused by the public. Writers can use these services as a resource to build connections between stories and enrich their content.
10 innovation areas that are reshaping app development
Thousands of organizations around the globe are using Microsoft Power Apps to solve challenges and boost their businesses. As these numbers grow, Microsoft has identified 10 new areas that a shaping app development. From #LessCodeMorePower to thousand app scale, see why Power Apps is changing the app world.
View: 10 innovation areas that are reshaping app development
Microsoft Threat Protection stops attack sprawl and auto-heals enterprise assets with built-in intelligence and automation
Attackers will cross multiple domains like email, identity, endpoints, and applications to find the point of least resistance. Today's defense solutions have been designed to protect, detect, and block threats for each domain separately, allowing attackers to exploit the seams and threshold differences between solutions—leaving the business vulnerable to attack. Microsoft Threat Protection stops attack sprawl and auto-heals enterprise assets with built in intelligence and automation. Read on to learn more.
American Red Cross - Power Platform and Microsoft Teams - Microsoft Ignite 2019
The American Red Cross deploys a suite of Microsoft products to streamline operations, allowing them to focus on their core mission of alleviating human suffering. From sharing information and organizing work in Teams, to coordinating with other relief agencies through Microsoft Power BI during a disaster, watch this video for the full story.
Monday, June 14, 2021
ROI Azure Synapse
This infographic shows how @Microsoft Azure Synapse brings Big Data and Data Warehousing together in a single service to provide limitless analytics.
Scale as you grow with Power Apps
This brief video shows you how Microsoft Power Apps helps your business, developing at scale with quality and security. Whether your business needs a thousand apps or just a few, Power Apps capabilities enable you with agility and speed. Learn more here:
Thursday, June 10, 2021
Intelligent, Trusted, Flexible
This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.
How to build autonomous systems with AI
This video is a powerful example of how autonomous systems can be aligned to intelligently perform routine tasks. Toyota Material Handling partnered with Microsoft using AirSim (an open source simulation platform originally developed to teach drones or robots to learn in high fidelity simulated environments) to train a forklift on tasks like picking up a pallet. This video illustrates the vision for a future warehouse with pre-trained, intelligent forklifts assisting people in everyday activities.
Greater Security
Greater security at lower cost with the expertise and power of Microsoft security solutions. Learn more about simplifying and fortifying with Microsoft security.
Wednesday, June 9, 2021
HP uses artificial intelligence to transform its customer support experience
HP Inc. handles 600 million technical support contacts each year and they want to make each one a satisfying experience for the customer. They built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service to streamline the process. This video explains how.
Building the AI-Powered Organization
The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This article from Harvard Business Review demonstrates how companies can make a successful shift to utilizing AI and setting themselves up for success.
HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.
Introduction to Power Apps - Learn
Discover Microsoft Power Apps and what the platform can do for you. Explore the different type of apps you can develop for different business needs and learn which one is right for you. Read a customer success story and watch a video to get started. Check out the manual here:
Kennametal embraces Microsoft cloud strategy to drive business innovation
Kennametal has invested heavily in Microsoft cloud technologies as part of its digital transformation journey to reduce costs, increase productivity, and empower workers to deliver superior results for their customers. In this video, see how they utilize Microsoft Azure cloud platform and services to Microsoft Dynamics 365 business applications to Microsoft 365 productivity, security, and mobility tools. Kennametal believes that Microsoft resources will help the company fulfill its business promises.
Tuesday, June 8, 2021
2 Types of Artificial Intelligence
Bring the future into your business today with AI. Explore two types: Pre-Built and Custom Built. Pre-Built AI has cognitive services - deep learning cognitive capabilities ready to use (vision, speech, knowledge, translation, etc.), whereas Custom Built AI uses machine learning capabilities to analyze data to build and an artificial neural network to address specific problems not covered by Cognitive Services.
Partner Opportunity Playbook: Business Analytics and AI
This playbook highlights the various ways Microsoft Analytics and AI can help your customer's business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and AI can be applied in a business context, such as intelligent customer service.
View: Partner Opportunity Playbook: Business Analytics and AI
Kelly Roofing uses PowerApps to capture photos at work sites
A roofing contractor needed a task-focused mobile solution to file project status updates quickly. Low connectivity areas, plus 100 work orders-a-week slowed down the process and added a hefty after-hours workload. Kelly Roofing needed a cost-effective solution that worked with their existing system. Enter Microsoft Power Apps. Within a few weeks their custom app transformed their business. Read their success story to learn how Power Apps decreased their processing time by 91% and boosted customer satisfaction.
Security Solution Play Sales Guidance
Digital security has become infinitely complex, as data grows increasingly more valuable every day and is harder to protect. This value prop deck outlines how Microsoft security solutions provides comprehensive protections against attacks for your customers, and how it keeps their information safe with a layered approach to secure corporate and customer data.
Integrate
This infographic shows how your business can operate with more agility by using Teams. Think about the tools, files, and dashboards you already use. Many of them can be added right into Teams and can be found right in the Teams app store. Bring the apps and services you love into Teams to save time and increase efficiency.
Thursday, June 3, 2021
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Microsoft Analytics and AI spark innovation and enable endless opportunities for using your data to foster growth. Subscribe now!
Improve performance with faster, more accurate insights and predictions
Microsoft Analytics and AI takes innovation to the next level with faster, more accurate insights and predictions. Subscribe now to stay informed!
View: Improve performance with faster, more accurate insights and predictions
RapidDeploy helps first responders defend public safety with Azure Sentinel
RapidDeploy creates its Cloud Aided Dispatch systems to help first responders act quickly to protect the public. There's a lot at stake, and the company's cloud-native platform must be secure against an array of serious cybersecurity threats. So, when RapidDeploy implemented a Security Information and Event Management (SIEM) system, it chose Microsoft Azure Sentinel, one of the world's first cloud-native SIEMs. See the full story in the video below.
Wednesday, June 2, 2021
City of Houston: optimizing business processes
Optimizing business processes to meet challenges is a driver for digital transformation in Houston. For the city, security, reliability, and resiliency are key. They need to ensure their systems and data are reliable so they can quickly recover from unexpected events. Microsoft solutions can help. Learn how in this video:
Future Generali uses Microsoft AI to Deepen Customer Engagements
Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.
How to Use AI in Sales and Marketing
This video illustrates how to get the most from Dynamics 365 - the unified platform powered by Azure AI and natively integrated with your favorite Microsoft 365 applications. Learn how to enable an intelligent sales and marketing approach for your organization with AI from Microsoft Dynamics 365.
Implementing Role Based Security In Your PowerApps App
This tutorial gives an overview of how to implement active directory group membership-based permissions in an app. Follow the steps to get a blueprint for implementing any custom connector in the Power Apps environment. Start here:
Securing the hybrid cloud with Azure Security Center and Azure Sentinel
Infrastructure security is top-of-mind for organizations managing workloads on-premises, in the cloud, or hybrid. Azure Security Center provides unified security management by identifying and fixing misconfigurations and providing visibility into threats to quickly remediate them. Azure Sentinel collects data from Azure Security Center. Learn more about this integrated and efficient solution in this article.
Tuesday, June 1, 2021
Why only the agile will survive
COVID-19 has led to huge changes worldwide across industries, in personal life, and in society at large. It was "the mother of all disruptions" and "it is ushering in a new age." Make sure your organization is ready to survive or even thrive. The key—you need to be agile.
Analytics and AI Microsoft Principles
This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. Additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.
Administering a Power Apps and Power Automate enterprise deployment whitepaper
Strategize how to launch and manage an enterprise Power Apps deployment with this whitepaper on Microsoft Power Apps and Microsoft Power Automate. Written for business decision makers responsible for planning, securing, deploying, and supporting applications, it provides a high-level overview of the Power Platform before diving deeper into specific areas such as architecture, security, analytics, and deployment using Azure DevOps.
View: Administering a Power Apps and Power Automate enterprise deployment whitepaper
Microsoft Sentinel
Azure Sentinel is intelligent security analytics for your entire enterprise. Collect data, detect threats, investigate incidents, and rapidly respond with Sentinel.
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It's crucial for your organization to build agile processes to keep up with change. Make sure you are ready with tips, updates, and insights from Microsoft.
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