Monday, April 20, 2026
How Hertz drives process automation and AI-enabled innovation with Power Platform
As part of its technology modernization strategy, Hertz develops low-code applications and agents with Power Platform. Get the story to see how innovating with AI has enabled the car rental leader to enhance how customer service supports roadside assistance requests and reduce time to resolution by over 15%.
Carvana builds efficient, seamless customer experience with agent on Azure | Microsoft Customer Stories
Improving customer interactions at scale can be complex and time-consuming. This customer story shows how Carvana faced this problem by using Azure AI to unify insights, reduce call volume, and improve service quality. Read the story to see how Azure supports faster, more consistent customer experiences.
Introducing the Sales Research Agent in Dynamics 365
Sales insights often reside across multiple systems, making it harder for sales professionals to get answers to decision-making questions quickly. This video shows how the Sales Research Agent brings data together using natural language to deliver quick answers. Watch the video to see how you can speed up research and improve sales decisions.
Microsoft Security Copilot agents
Security demands keep growing while time and resources stay limited. This demo video shows how Microsoft Security Copilot agents handle high-volume security tasks, adapt to your workflows, and operate within a Zero Trust framework. Watch how these AI-powered agents work across your existing tools to support faster, more efficient security operations.
Tuesday, April 14, 2026
EY redefines CRM with Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot
Sales teams often struggle when CRM systems cannot keep pace with modern selling. This customer story video shows how EY uses Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot to improve insights and streamline sales work. Watch the video to see how AI-powered CRM helps teams focus more time on customers and opportunities.
What is an autonomous agent?
Understanding how AI moves from assistance to action starts with autonomous agents. This infographic from Microsoft Copilot Studio shows how agents work independently, adapt to change, and complete tasks across systems. View the infographic to see how autonomous agents can support real business processes.
The Total Economic Impact™ Of Microsoft Defender
Security complexity can slow response and increase costs. This analyst report on the 'Total Economic Impact™ of Microsoft Defender and Sentinel' shows how a unified, AI-driven SecOps platform like Microsoft Defender improves detection, reduces false positives, and streamlines operations. For insight into improving efficiency and security posture, download the report by filling out the form.
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