Tuesday, March 31, 2026

What is an agent?

AI agents can automate tasks and execute business processes on behalf of individuals or teams. They respond to triggers, connect to business data, and produce outcomes such as updates or customer responses. View this infographic to see how agents work and how organizations build them using Microsoft Copilot Studio.

View: What is an agent?

AI in action:Creating better experiences with Azure AI apps and agents

Building AI solutions gets complex when models, infrastructure, and data are spread across multiple tools and platforms. This eBook shows how an integrated AI application platform simplifies development while helping organizations build scalable AI applications. Download the eBook to learn how Inner-City Cubes and Microsoft can help you build a strong foundation for your AI strategy. Complete the short form.

View: AI in action:Creating better experiences with Azure AI apps and agents

Crash Course in Microsoft Purview

Managing data security, governance, and compliance across multiple clouds can quickly become complex. This Microsoft eBook shows how a unified platform helps you discover, classify, and protect sensitive data across your environment. For practical guidance on strengthening data protection and compliance, download the eBook by filling out the form.

View: Crash Course in Microsoft Purview

Monday, March 30, 2026

Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories

Retailers need reliable, real-time financial insight to make informed decisions and deliver better customer experiences. This customer story highlights how Mountain Equipment Company strengthened its finance operations with Dynamics 365 Finance, gaining clearer visibility, streamlined processes, and greater business agility. Read the story to see what's possible and contact Inner-City Cubes to discuss how Dynamics 365 can support your organization's goals.

Read More...

What are Microsoft 365 Copilot agents and how to use them | Microsoft

Bring AI automation into the flow of everyday work with Microsoft 365 agents. In this short video, you'll see what Microsoft 365 agents are and how they help retrieve information, automate tasks, and support business processes across your organization. Watch it to see what Microsoft 365 agents are and how they help streamline everyday work.

Wrtn Azure OpenAI Service Customer Story

When Ramp needed a faster way to process growing volumes of expense receipts across platforms, it adopted Microsoft Azure AI services. In this customer story, the company shares how the move enables it to process millions every month and save thousands of hours of manual work through automation. Read the story for inspiration.

Read More...

Ford builds trust across global operations with Microsoft Defender

Ford operates across a global network of systems, teams, and partners—and protecting that environment takes strong security at scale. This customer story from Ford shows how Microsoft Defender helps strengthen protection and build trust across worldwide operations. Read the story to see how a global manufacturer approaches modern threat protection.

Read More...

Tuesday, March 24, 2026

Take a tour of the Microsoft 365 Copilot App

How AI capabilities come together in one experience. This video features a guided tour of the redesigned Microsoft 365 Copilot App and shows how integrated tools support smarter work: - Explore Copilot Chat for real-time assistance - Use Copilot Search to find answers faster - Create content with Copilot Create in one place To get a clearer view of the Microsoft 365 Copilot experience, watch this video.

The Decision‑maker's Guide to Comprehensive Security

Organizations face mounting challenges in addressing rising threats and tools. This eBook, "Decision Maker's Guide to Comprehensive Security," outlines how leaders can reduce complexity, maximize investments, and strengthen security posture with integrated Microsoft solutions. Download the eBook to see how a unified approach can help your organization make smarter, more confident security decisions. Contact Inner-City Cubes for personalized guidance on where to focus next.

View: The Decision‑maker's Guide to Comprehensive Security

Monday, March 23, 2026

Data security as a foundation for secure AI adoption

AI adoption is accelerating, though many organizations struggle to protect sensitive data and maintain compliance. The Microsoft guide "Data security as a foundation for secure AI adoption" outlines practical steps to prepare your data before deploying AI tools like Copilot for Microsoft 365. Learn how to identify, protect, and govern sensitive data so you can adopt AI securely. Complete this short form to download your complimentary guide. 📥

View: Data security as a foundation for secure AI adoption

TriNet moves to Microsoft 365 E5, achieves annual savings in security spend

See how unified security drives better outcomes. The customer story "TriNet Moves to Microsoft 365 E5" shows how an HR solutions provider strengthened security, improved compliance, increased productivity, and reduced costs by consolidating tools with Microsoft 365 E5 and Microsoft Purview Compliance Manager. Read the story to learn how organizations like yours can benefit from unified security and integrated data governance with Microsoft solutions.

Read More...

Turn Data into Insights with Microsoft 365 Copilot

Accelerate the data-to-decision path. Watch this video to see how Microsoft 365 Copilot helps you prepare smarter by: - Revealing insights hidden in everyday data - Improving deal preparation with AI assistance - Keeping your focus on high-impact opportunities

Tuesday, March 17, 2026

WSP empowers engineers and scientists with Microsoft 365 Copilot | Microsoft Customer Stories

See how AI adoption at scale drives measurable productivity gains. This customer story highlights how global services firm, WSP, expanded Microsoft 365 Copilot across its global workforce to support modernization and empower engineers and scientists. Read the customer story to explore results, including; - Higher reported productivity among Copilot users - Potential for accelerated project validation cycles - More time for innovation and collaboration For ideas on how large-scale Copilot adoption can elevate performance at your organization, read the customer story.

Read More...

Maxim's brews success in Starbucks operations across Southeast Asia with Dynamics 365 | Microsoft Customer Stories

Managing hundreds of outlets across multiple regions demands efficiency and visibility. The customer story, "Maxim's Brews Success in Starbucks Operations," illustrates how Maxim's uses Microsoft Dynamics 365 Finance to gain centralized control, streamline financial operations, and boost agility. Read the story for real-world insights and contact Inner-City Cubes to discuss how Dynamics 365 can help your organization achieve similar results.

Read More...

Data Security Index

Security leaders are increasing investment as data risks grow and AI transforms how organizations operate. The Microsoft Security Data Security Index 2026 report explores why companies are prioritizing stronger protection, unified security platforms, and better governance for sensitive data. To download the report to understand the trends shaping security and compliance strategies, complete this short form.

View: Data Security Index

AI in action:Creating better experiences with Azure AI apps and agents

From time-consuming workflows to time savings. The eBook, "AI IN ACTION: Creating better experiences with Azure AI apps and agents," showcases real-world use cases that demonstrate how AI apps and agents automate complex business processes. Download your complimentary copy to see how you can use AI apps and agentic AI in Azure to do more by: - Reducing document drafting from 40 hours to minutes - Saving up to 25 hours per case with embedded generative AI - Streamlining workflows with Azure AI Search and Document Intelligence For practical AI use case insights, complete this short form.

View: AI in action:Creating better experiences with Azure AI apps and agents

Monday, March 16, 2026

Data, Privacy, and Security for Microsoft 365 Copilot

Data security and privacy remain top priorities for any business exploring AI. The blog, "Data, Privacy, and Security for Microsoft 365 Copilot," outlines how Microsoft safeguards customer information across Microsoft 365 with robust compliance frameworks, encryption standards, and access controls. Read the blog to understand Microsoft's security-by-design approach and contact Inner-City Cubes to discuss how your business can confidently adopt Copilot.

Read More...

Stay ahead of digital attacks with Microsoft Security

Stop attacks before they disrupt your business. With Microsoft Security, Inner-City Cubes delivers proactive threat detection before impact, unified visibility across environments, and stronger protection to support AI adoption. To get a glimpse at what Microsoft Security can do, watch this short video.

Supercharge productivity with Microsoft 365 Copilot

Transform the way you approach everyday work. This video shows how Microsoft 365 Copilot acts as your UI for AI at work, helping you: - Simplify everyday workflows across Microsoft 365 - Amplify productivity with advanced AI assistance - Unlock new possibilities with natural language prompts Boost productivity across your organization - watch the video, "Supercharge productivity with Microsoft 365 Copilot".

Wrtn Azure OpenAI Service Customer Story

See how AI moves from concept to production. The video, "Wrtn Azure OpenAI Service Customer Story," highlights how Wrtn Technologies uses Azure OpenAI Service to: - Apply advanced models in real products - Scale AI workloads on Azure infrastructure - Support product innovation with enterprise-ready AI Watch the video to see how innovation thrives when production AI comes together in Azure.

Tuesday, March 10, 2026

PwC scales GenAI for enterprise with Microsoft Azure AI | Microsoft Customer Stories

Scale generative AI with security and confidence. The customer story, "PWC scales GenAI for enterprise with Microsoft Azure AI," shows how PwC built a scalable and secure GenAI architecture to support widespread adoption and innovation. Read this customer story to see how you can: - Enable enterprise-wide GenAI access for employees - Increase productivity with proprietary AI-powered tools - Build scalable, secure AI architecture on Azure

Read More...

About Microsoft 365 Copilot Chat

Build the AI habit. Discover how in this short video introduction to Microsoft 365 Copilot Chat features and highlights, included with your Microsoft 365 business subscription at no extra charge. Watch the video to explore: -How to access Copilot Chat from your web browser, desktop app, and mobile devices -Prompting tips and examples -Where to find help resources

Security Copilot is now embedded in Microsoft Entra | Microsoft Community Hub

AI is reshaping how security teams protect their environments. This blog highlights how Microsoft Security Copilot is now integrated with Microsoft Entra, enabling organizations to streamline identity management, automate investigations, and enhance decision-making. Read the blog to understand how Copilot transforms Entra's security operations and contact Inner-City Cubes to explore how it can support your business.

Read More...

Monday, March 9, 2026

Get started with the Supplier Communications Agent for Dynamics 365 Supply Chain Management

Supplier collaboration can often slow production and create costly delays. The video, "Get started with the Supplier Communications Agent for Dynamics 365 Supply Chain Management," shows how Microsoft Dynamics 365 uses AI-powered agents to automate supplier communications, confirm deliveries, and identify potential disruptions early. Watch the video to see how automation streamlines your supply chain and contact Inner-City Cubes for tailored guidance on Dynamics 365 solutions.

4 steps to adopting Microsoft 365 Copilot Chat

Clarify the path to secure AI adoption. This infographic outlines a simple, repeatable approach to rolling out Microsoft 365 Copilot Chat across the organization, creating: - Faster user awareness - Safer AI usage - Stronger early impact Access the infographic and start guiding customers through practical AI adoption steps.

View: 4 steps to adopting Microsoft 365 Copilot Chat

Azure Copilot and GitHub Copilot app modernization

Accelerate modernization with code-to-cloud connected AI. The demo video, "Azure Copilot and GitHub Copilot app modernization," shows how a connected AI experience streamlines end-to-end application modernization with Azure and GitHub by: - Connecting development and cloud workflows with AI assistance - Reducing friction across modernization stages - Enabling faster, more informed deployment decisions To see AI-assisted modernization in action, check out the demo video.

Tuesday, March 3, 2026

Future of ERP: Empowering businesses and people with AI-guided productivity

Businesses that fail to adapt risk falling behind. The eBook, "Future of ERP: Empowering Businesses and People with AI-guided Productivity," highlights survey insights from 500 leaders worldwide on how ERP combined with AI strengthens decision-making, agility, and efficiency. Download the eBook today to explore actionable strategies for navigating change. Contact Inner-City Cubes to discuss how Dynamics 365 can support your future growth.

View: Future of ERP: Empowering businesses and people with AI-guided productivity

The Strategic CIO's Generative AI Playbook

Lead your organization's generative AI transformation. Download your complimentary copy of the guide, "The Strategic CIO's generative AI playbook." A playbook for CIOs focused on building a secure, scalable AI adoption framework, it offers: - AI strategy and governance best practices - Workforce adoption tips - Productivity measurement how-tos - Tips on securely incorporating intelligent agents To start shaping an AI transformation strategy to take your organization forward, complete this short form.

View: The Strategic CIO's Generative AI Playbook

AI in action:Creating better experiences with Azure AI apps and agents

How to plan and deploy a successful AI pilot. The eBook, "AI IN ACTION: Creating better experiences with Azure AI apps and agents," highlights four outcomes organizations prioritize when adopting AI-powered apps and agents. Download your complimentary copy to explore each: - Enhancing employee experiences - Transforming customer engagement - Reimagining business processes - Accelerating innovation Discover how Azure AI can help you accelerate innovation and drive real results. Get the eBook when you complete this short form.

View: AI in action:Creating better experiences with Azure AI apps and agents

The Total Economic Impact™ of Microsoft Entra Suite

Businesses are saving millions by modernizing identity management with Microsoft Entra Suite. The Forrester Total Economic Impact™ report quantifies real-world results, from reducing licensing and infrastructure costs to boosting security and efficiency. Download the report to see what your ROI could look like, and contact Inner-City Cubes to start your complimentary ROI assessment.

View: The Total Economic Impact™ of Microsoft Entra Suite

Monday, March 2, 2026

Vera Bradley designs efficiency and better customer experiences with Dynamics 365 | Microsoft Customer Stories

When finance operations are complex, innovation slows down. This customer story highlights how Vera Bradley streamlined its financial systems with Dynamics 365, creating space to focus on customers and deliver stronger experiences. Read the story to see what's possible, and contact Inner-City Cubes to explore how Dynamics 365 can help your organization achieve the same results.

Read More...

Bridging the AI divide: How Frontier Firms are transforming business - The Official Microsoft Blog

What separates AI leaders from the pack? The blog post, "Bridging the AI divide: How Frontier Firms are transforming business," provides real-world insight. Read the blog for lessons learned from organizations that operate as Frontier Firms, including: > Accelerating adoption at scale with secure, governed AI > Harnessing the influence of leadership and culture to amplify AI impact > Turning AI into measurable gains

Read More...

NSF enables life-saving treatments to get to patients faster with Azure AI | Microsoft Customer Stories

Reduce risk and accelerate mission-critical outcomes. When faced with thousands of regulated documents, NSF turned to Azure to streamline its operations. The results were significant and include: - 50% decrease in audit time for rigorous reviews - Reduced human error risk with near-perfect accuracy - Faster time to market Read the story for details.

Read More...