Our approach to responsible AI

This video highlights six important principles Microsoft considers before pushing their AI products to production.

Spotlight on Teams

Don't miss out on the latest technology news. This Forbes article outlines the latest announcements for the Teams Platform at Virtual Microsoft Build 2020. Key points include integration with Microsoft Power Platform and further opportunities with Power BI, Teams app development, and scheduling management improvements with the platform. Subscribe now.

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Adapt business processes to changing technologies and demand

Modernize, automate, and adapt with Microsoft tools. Discover how to update technologies to solve changes, cut costs, and save time—transforming your organization. Microsoft solutions and business applications make the process seamless. For all the latest insights into agile business processes, plus news and tips, subscribe now.

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Predictive Analytics

This infographic is an overview of how Azure Machine Learning is the best way to transform your business with the power of AI. This tool highlights the growing market opportunity and how Microsoft itself has leveraged AI into ongoing momentum for its own business.

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American Red Cross - Power Platform and Microsoft Teams - Microsoft Ignite 2019

The American Red Cross deploys a suite of Microsoft products to streamline operations, allowing them to focus on their core mission of alleviating human suffering. From sharing information and organizing work in Teams, to coordinating with other relief agencies through Microsoft Power BI during a disaster, watch this video for the full story.

The power of AI comes with a powerful responsibility

This blog article from Microsoft discusses how AI has the potential to transform the future of work, and it is critical that businesses foster a culture that includes everyone as they incorporate AI strategies.   The biggest potential that AI holds is its ability to help us work together to tackle our toughest problems and it requires the shared responsibility to think about not just what AI can do, but what it should do.

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Modernize sales productivity

Discover how to streamline your sales processes and get seamless Microsoft Office 365 integration with Microsoft Dynamics 365 for Sales Professional. Focus on what's most important with complete customer interaction history, guidance toward optimal outcomes, and rich interactive dashboards. Streamline seller workflows with sales capabilities embedded in Office 365, mobile apps, and built-in collaboration. With Dynamics 365 for Sales Professional, modernizing seller productivity is the simpler way to build sales momentum and boost productivity.

Drive innovation with insights: engage customers, empower employees, and transform business solutions

Drive innovation with insights to engage customers, empower employees, and transform business solutions.

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Breakthrough teamwork tools: 4 tips to identify what works for you

As a business leader, you need to make sure your organization provides collaboration tools that suit different personalities, skillsets, and needs. Individuality means that what works for one person or team may not work for another. You also need to accommodate the diverse workstyles of the multiple generations now in the workforce. This guide provides insights to succeed through communication, customization, integration and working in secure confidence. Subscribe here.

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Supply chain maturity

Read the data: the top digital technologies being invested in over the next 3 years include Analytics and Cloud. It took 30 years for the industry to get from Reactive Identification to Management by Exceptions. Since technology refresh cycles are becoming rapidly compressed, Frost and Sullivan estimates that continued investment in Artificial Intelligence and Machine Learning will spur the industry to reach level 6—analytics driving self-loop optimization—within the next 7 years. Check out the infographic for details.

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Transblue modernizes their business with Microsoft Teams & Microsoft 365

In this video, Transblue shares their modernization process from outdated paper processes to working in the cloud with up to date customer data with Microsoft 365.

9 pro tips to get started with low code

Developing apps is often seen as complex, costly, and time-consuming. However, using an innovative approach known as low-code development, anyone can create powerful business apps without requiring traditional coding skills. The low-code approach is simple enough for beginners to build high-value apps—and sophisticated enough to meet the needs of professional developers tackling complex challenges. In both scenarios, it dramatically reduces the amount of work involved in getting an app up and running. Read here for more:

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How the Atlantic is preserving published history with Azure AI

The Atlantic is using Azure AI to preserve 160 years of published history. Specifically, the Atlantic is using Azure Cognitive Search to transition from hard copy to a digital system where its archives can be perused by the public. Writers can use these services as a resource to build connections between stories and enrich their content.

Office 365 and Dynamics Relationship Analytics for Sales

See a demonstration of how Microsoft's Office 365, Dynamics 365 and LinkedIn are better together and give sales teams a unique advantage that drives more revenue. The video showcases how Microsoft business applications give sales teams an advantage to close sales, specifically for Office 365, Dynamics 365 App for Outlook, Dynamics 365, Power BI, Relationship Analytics, Relationship Health, LinkedIn Sales Navigator, and Who Knows Whom.

Intelligent, Trusted, Flexible

This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.

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Security and Microsoft Teams

Microsoft Teams follows all the security best practices and procedures, as part of the Microsoft 365 and Office 365 services. This article details how Teams handles common security threats through defense-in-depth, customer controls within the service, security hardening, and operational best practices. Teams is trustworthy by design and provides details of its security framework to keep users well-protected.

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Reduce time and costs by optimizing everyday tasks with intelligent automation

Optimize with intelligent automation. To learn more about agile business processes to enhance your operations, subscribe now.

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HP uses AI to transform its customer support experience

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.

J Walter Thompson breaks new ground with Microsoft collaboration tools

J Walter Thompson has been successful in business for over 150 years and recognizes everyone in their company has different work styles. Because they are such a major distributor across many different countries, they've embraced virtual forms of communication and collaboration with Microsoft Teams. This allows them to move at the speed of culture to help position its clients' brands. The value it brings to clients is being brand pioneers, and Teams is a lifesaver in connecting and interacting, and is easy for their user base to adopt.

Why build an app for Teams?

Why build an app for Teams? 20 million people collaborating daily, harnessing the possibilities through collaboration. This infographic shares how apps built on Teams platform focus on increasing collaboration and productivity.

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Tivoli Gardens delights guests with Dynamics 365 Customer Insights

Tivoli Gardens, the second oldest amusement park in the world and the most beloved in Europe, continues its long tradition of imagination and innovation with Dynamics 365 Customer Insights. With more than 4.5 million guests each year, Tivoli Gardens prioritizes and continually looks for ways to improve the customer experience. In this video see how Microsoft tools help them achieve this goal.

Improve performance with faster, more accurate insights and predictions

Microsoft Analytics and AI takes innovation to the next level with faster, more accurate insights and predictions. Subscribe now to stay informed!

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Connect your team and transform your workplace collaboration in one secure hub.

Connect your team and transform your workplace collaboration in one secure hub with Microsoft Teams. Enhance virtual communication, collaborate and build with deeply integrated apps, customize and extend with 3rd party apps and devices, all while working in confidence using enterprise-grade security Subscribe now! Subscribe now!

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How to Use Microsoft Teams

In this step-by-step tutorial for beginners, learn how to use Microsoft Teams—the collaboration app with all your chats, meetings, and files in one place. Learn what it is, how you can get it, and how you can use it, as well as advanced tips and tricks.

Power Platform

This infographic shows how to build custom Teams solutions with low code tools that can save money, install efficiency, and engineer innovation. Develop apps, automate workflows, and dashboards with Power Platform and use them in Microsoft Teams for businesses big and small.

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How to use AI in Sales & Marketing

This video illustrates how to get the most from Dynamics 365 - the unified platform powered by Azure AI and natively integrated with your favorite Microsoft 365 applications. Learn how to enable an intelligent sales and marketing approach for your organization with AI from Microsoft Dynamics 365.

Analytics and AI Microsoft Principles

This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. It additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.

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Omnichannel Microsoft Dynamics 365 Customer Service

Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. It lets organizations choose the channel that suits their business needs. In this video, get clarity around the current functionality available in one of our newest offerings, Omnichannel for Customer Service.