Monday, October 30, 2023
Introducing Microsoft 365 Copilot: Your Copilot for Work
Picture your employee teams accessing a new knowledge model that helps create a powerful productivity tool. Watch this video about Microsoft 365 Copilot, the new AI solution that uses the power of large language models with your data in the Microsoft Graph and Microsoft 365 apps to improve your daily operations.
Navigate hybrid work with Microsoft Teams Rooms
Making hybrid meetings more inclusive, secure, flexible and simple to manage is a challenge when participants join from a variety of places. With Microsoft Teams and the Teams Rooms feature, you can easily address these challenges AND make hybrid meetings more productive. To see how take the Microsoft interactive tour, "Navigate hybrid work with Microsoft Teams Rooms." Get a step-by-step walkthrough of how Microsoft Teams and Teams Rooms transform hybrid meetings into dynamic, collaborative hubs. See how It combines the familiar digital workspace of Microsoft Teams with certified audio and visual devices to bridge the gap between remote and office-based teams and maximize inclusivity, ease of use, flexibility and security.
Howard University doubles security score and saves $1 million annually
Howard University, a leading historically Black college in Washington, DC, doubled its security score in less than a year after expanding its use of Microsoft Azure.
After suffering a ransomware attack in 2021, the university sought to strengthen its security with Microsoft solutions. In just three weeks, Howard restored all core IT services, increased efficiency, boosted security and saved money,
Read the full story to learn what they accomplished and how.
Microsoft Teams Rooms
Looking to transform meeting spaces into collaborative hubs? Discover the power of Microsoft Teams Rooms and how it makes hybrid meetings more inclusive, secure, flexible and easy to manage. Get an at-a-glance of features that foster seamless collaboration including a user-friendly interface to start meetings on time, instantly project presentations and share content with remote participants. See how Teams Rooms delivers the flexibility to select the right system and audio-video peripherals from preferred tech vendors like Dell, Yealink and Logitech. Read the blog, watch the video to start getting more from your hybrid meetings today!
Azure Virtual Desktop Watermarking Support
Watermarking printed documents and PDFs is a common practice to keep them from being copied. Now you can also watermark digital screen views and screen shots with the new Microsoft Azure Virtual Desktop Watermarking feature.
Watermarking is an optional protection feature to Screen Capture in Virtual Desktop. Read how to access support for the Watermarking feature in this article.
Zurich Insurance Group gives its business units a modern, flexible customer engagement solution with Microsoft Dynamics 365
When Zurich Insurance Group faced a challenge familiar to many: Optimizing customer engagement across business units. With Microsoft Dynamics 365, the insurance provider has been able to address the challenge by transforming engagement — a move that had resulted in more personalized customer experiences and an incredible 40% boost in lead quality. Zurich Insurance Group shares lessons learned in this customer success story. Get the story, here.
Monday, October 23, 2023
3 ways collaborative apps like Workday in Microsoft Teams boost engagement and productivity
Apps that meet users in their natural flow of work are most likely to engage employee teams. Read this informative blog about how Workday, a leading enterprise cloud software provider for HR and finance built a collaborative app for Microsoft Teams that engages with employees organically.
Modernize the Service Experience Guided Tour
Explore how businesses like Contoso Coffee are reshaping service strategies and moderning customer experiences with Microsoft Dynamics 365 for Customer Service. Benefit from faster problem resolution, collaborative tools and a seamless journey that leave customers and employees satisfied. Take the tour.
The New Performance Equation in the Age of AI
Clear communication between management and the workforce boosts profits, increases employee retention and prepares organizations for future growth. Read this Microsoft Work Trend Index Special Report to see how next-generation AI can help employee engagement and help organizations prepare their workforces in the years ahead.
Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program
Companies like Campari Group, Leatherman Tool Group and Northrop & Johnson are harnessing the transformative power of Microsoft Dynamics 365 Copilot to break down data silos and enhance customer interactions. From uniting CRM and ERP to empowering sellers with AI-driven insights, Dynamics 365 Copilot is giving service experiences a major facelift. Read this blog to discover why an incredible 63,000+ customers are experiencing Copilot in Microsoft Dynamics 365.
The Total Economic Impact™ Of Microsoft Teams
In today's hybrid workplace, organizations are searching for ways to reduce costs, improve workflows and drive better outcomes. Microsoft Teams provides a versatile, feature-rich integration platform that streamlines workflows, automates processes and connects employees. By consolidating collaboration tools onto one platform, organizations can save money, promote efficient information sharing and enable faster collaboration. Microsoft commissioned a study that shows the potential financial impact of Teams on organizations. With Microsoft Teams, employees can easily switch from chat to calls or team meetings, staying connected and productive wherever they work. Teams also offers new experiences like Microsoft Teams Rooms to transform traditional conference rooms. Read an executive summary of The Total Economic Impact™ of Microsoft Teams from Forrester for insight.
Microsoft a Leader in the 2023 Gartner Magic Quadrant for Desktop as a Service
The desktop as a service (DaaS) market continues to grow, as does the need by organizations for flexible and secure remote access.
In this free copy of Gartner's inaugural Magic Quadrant for DaaS, you'll read about the key DaaS solutions and providers - and learn why Gartner rated Microsoft a "Leader."
Build more connections with communities in Microsoft Teams and GroupMe features
Thanks to customer input, recent enhancements to communities in the free version of Microsoft Teams make it easier than ever for people to come together, connect, share and collaborate. This blog post delves into features and how they work. Read the blog to learn how enhancements to the free version of Teams give community owners more control with features that streamline approving requests to join, assigning controls, sharing posts, and sending invitations to multiple emails and phone numbers. See how Microsoft Teams accelerates creativity with features like Microsoft Designer, an AI-powered tool for designing banners and community announcements, and camera functions for simpler video recordings. Read "Build more connections with communities in Microsoft Teams and GroupMe features and contact Inner-City Cubes to learn how we can help you make the most of Microsoft Teams' community-building capabilities.
Eurowings enhances security, will reduce operating costs by 50+ percent with Azure Virtual Desktop
Eurowings, Lufthansa Group's low-cost airline, serves more than 40 million customers at 100 destinations around the world.
When the company's on-premises server farms, which provide application access and security to thousands of external and contract employees, needed upgrading, Eurowings decided to ditch its on-prem servers and embrace the cloud with Microsoft Azure Virtual Desktop.
Tim Thomer, Enterprise Architect at Eurowings explains:. "We wanted a cloud VDI solution capable of running modern authentication, and which could match our existing infrastructure in terms of security and reliability. That's how we found Microsoft Azure Virtual Desktop."
Read the Eurowings story of cloud adoption in this Microsoft article.
Wednesday, October 18, 2023
Georgia Banking Company turbocharges growth
Georgia Banking Company in Atlanta, GA has grown from a $600 million bank to a $1.5 billion phenomenon in only two years. That kind of rapid growth is good news for the company but challenging for its IT security staff. Fortunately, the bank's plans called for enhanced security. Georgia Banking Co. adopted Microsoft Azure with VPN Gateway, Microsoft Defender, Sentinel, Purview Data Loss Prevention and other Microsoft security solutions.
The highly bankable result? Substantial savings, best-in-class user experience for employees and customers, and heightened security draw rave reviews from IT and other employees.
Read this interesting story.
Tuesday, October 17, 2023
Six Trends That Are Shaping Supply Chain Transformation for Manufacturers
Supply chains have achieved major importance in manufacturing. Like other manufacturers, you depend on implementing the right supply chain strategies and technologies to stay competitive. In this report, you'll learn about six emerging trends that are shaping how supply chain leaders succeed. With an understanding of these trends and their impacts, you can identify opportunities to be more agile, efficient and competitive.
Read the report here.
View: Six Trends That Are Shaping Supply Chain Transformation for Manufacturers
Microsoft recognized as a Leader in the Forrester Wave: Data Security Platforms, Q1 2023
Organizations need to protect sensitive data including intellectual property, trade secrets, customer data and personally identifiable information from both insiders and external cyber attackers. A complex regulatory environment makes the protection of sensitive data and prevention of data exfiltration all the more urgent. To help customers navigate complex data landscapes, Microsoft focuses on delivering secure and intelligent, user-centric solutions to improve visibility and mitigate risk. We are excited to share that Forrester listed Microsoft as a Leader in its 2023 WaveTM for Data Security Platforms. Read this blog for a summary of the report which provides a detailed overview of vendor offerings, strategies and market presence.
Is a Return to Office a Return to Creativity?
In the aftermath of Covid-19, many professionals, including researchers, have transitioned to hybrid work. A concern arising from this trend is the perceived cost to creativity. To test the validity of the perception, the Microsoft Research team interviewed 24 researchers at different levels of seniority across various disciplines and research labs about their hybrid work habits and inspirations for creativity. The report — "Is a Return to the Office a Return to Creativity? — highlights findings. Download the report for an understanding of how hybrid work is turning long-held beliefs about creativity and productivity on their head.
The Best of Both Worlds: Unlocking the Potential of Hybrid Work for Software Engineers
Learn from Microsoft's recent findings on the dynamic landscape of hybrid work for engineers. Read the blog for a summary of Microsoft's in-depth research on hybrid work challenges, opportunities and practical solutions for engineers.
Monday, October 16, 2023
Announcing Public Preview of Personal Desktop Autoscale on Azure Virtual Desktop
Good news! You can now preview Microsoft's Personal Desktop Autoscale, which is Azure Virtual Desktop's native scaling solution that automatically starts session host virtual machines according to schedule.
With Personal Desktop Autoscale, you can save costs by shutting down idle session hosts while ensuring session hosts can be started by users when needed.
Find out more in this article.
Stamford Remote Work Expert: The Return to Office Wars Are Over. Hybrid Work Won
Discover the benefits of hybrid work for engineers with expert insight from Stanford's Nick Bloom and Microsoft. This essential read from Inc. shows how a well-managed hybrid environment fosters flexibility, talent attraction and in-person collaboration with a balanced approach to work and life.
3 trends will shape the future of work, according to Microsoft's CEO
Microsoft's CEO on the future of work and technology that will shape it. Satya Nadella, Chairman and CEO of Microsoft shared his views on the future of work at Davos 2023. This blog post from the World Economic Forum (WEF) reveals the trends topping Nadella's list of predictions. Read the blog for insight from one of the world's most influential tech business leaders and innovators as well as findings from the WEF's Future of Jobs report.
Strike a Strategic Inventory Balance
Demand driven material requirements planning (DDMRP) is the next evolution in materials requirements planning. DDMRP is also the latest feature in Microsoft Dynamics 365 Supply Chain Management. Learn more about DDMRP and Microsoft Dynamics 365 in this Microsoft blog article.
Tuesday, October 10, 2023
2023 Gartner Magic Quadrant for Desktop as a Service - Free Offer
You need to know the pros and cons of the leading desktop-as-a-service (DaaS) solutions before you buy. Read the full inaugural Gartner Magic Quadrant for DaaS vendors, including digital workplace leaders like Microsoft Virtual Desktop.
Get the free report. 👉
Monday, October 9, 2023
Building a Holistic Insider Risk Management Program
The risk landscape has changed dramatically with the growth of the digital landscape. The amount of data captured, copied and consumed is expected to rise to more than 180 zettabytes in the near future. Traditional ways of identifying and mitigating risks simply don't work. Historically, organizations have focused on external threats; however, risks from within can be just as prevalent and harmful. These trends make it imperative to think about insider risk as a core part of your data protection strategy with a holistic approach including the right people, processes, training and tools. The Microsoft Security report, "Building a Holistic Insider Risk Management Program: 5 elements that help companies have stronger data protection and security while protecting user trust," provides insight. Download the report for an inside look at how Microsoft shifted from focusing solely on risk management to thinking about building value and security culture and benefits it gained as a result.
Reinventing Microsoft's Employee Experience for a Hybrid World
Explore Microsoft's transformative journey to a secure and empowering hybrid work environment. Get lessons learned by the tech leader when it transformed employee experience and made strategic investments in technologies like Microsoft Viva, Teams, Azure Digital Twins and the Power Platform to foster innovation and collaboration among employees working remotely and in-office. Read the case study for tips on how to apply these lessons to your organization's hybrid work strategy.
Gartner Forecasts 39% of Global Knowledge Workers Will Work Hybrid by the End of 2023
With 39% of global knowledge workers going hybrid, the future of work is now. This article highlighting Gartner research on global knowledge workers provides insight on trends and an overview of strategies you can adopt to make this inevitable shift at your organization. Read the article for a deeper look including why flexibility, collaboration and human-centric design are so important.
Centro Hospitalar builds up resistance to threats, analyzes 48 million logs a day with Microsoft Security solutions
When Centro Hospitalar de Trás-os-Montes e Alto Douro needed a way to protect sensitive, highly confidential patient data and applications in its hybrid environment, it chose Microsoft Security solutions.
Get the story for lessons learned on the hospital system's future-forward strategy based on a dynamic, cloud-based security approach that stays on top of threats and positions the provider for cloud migration. Learn what the provider gains by having a centralized view of security events with Microsoft Sentinel, increasing frontline defense with Azure Automation and Microsoft Defender for Cloud.
Read the full story on the hospital's experience selecting and implementing Microsoft Security solutions.
Tuesday, October 3, 2023
Microsoft Digital Defense Report
Cybersecurity professionals need to keep up to date on the latest cyber-threat trends. This report from Microsoft analysts covers the threat landscape from IoT and infrastructure threats to disinformation campaigns, ransomware, and guidelines for thwarting these complex new threats.
Each chapter provides the key lessons learned and insights based on Microsoft's unique vantage point. The trillions of signals that Microsoft analyzes from its worldwide ecosystem of products and services reveal the ferocity, scope, and scale of digital threats across the globe.
You and your security team can read this comprehensive report on threats and Microsoft technologies that identify and block billions of phishing attempts, identity thefts, and other cyber-threats to Microsoft customers.
Monday, October 2, 2023
Global State of Customer Service Sophistication
When 96% of customers will leave a company that delivers poor service, it's vital to constantly be rethinking how you can level up to meet customers' demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, "Global State of Customer Service Sophistication." Download you for free copy for insight, including an overview of Microsoft's innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.
NHS Supply Chain boosts productivity with Microsoft Surface devices
Discover how the NHS transformed patient care with Surface devices. Get the inspiring story of how it overcame digital challenges and improved healthcare outcomes. Learn how Microsoft's technology empowered healthcare providers to enhance collaboration, streamline workflows, and deliver efficient care. Read the blog and take a deep dive into this remarkable customer story to gain insights into the power of technology in healthcare. Unlock the secrets behind the NHS's success and get in touch to discuss how Inner-City Cubes can help you apply lessons learned to revolutionize your own organization.
Introducing Surface Laptops
The Microsoft Surface Laptop 5 offers multitasking speed powered by 12th Gen Intel® Core™ processors, up to 17 hours of battery life, Windows 11 and a vibrant touchscreen. Watch this video to be inspired by how sleek and beautiful it is. Better yet, it comes in your choice of size and color!
Azure Virtual Desktop Watermarking Support
Need help learning to use the new Microsoft Azure Virtual Desktop Watermarking feature? We have it here!
Watermarking is an optional protection feature to Screen Capture in Virtual Desktop that acts as a deterrent for data leakage. This watermarking capability was first introduced in Feb 2023 via Public Preview of Windows Desktop clients. With General Availability, we're introducing support for Azure Virtual Desktop web client.
Read how to access Watermarking support in this article.
Evolve the service level of sophistication with Dynamics 365 Customer Service
Service leaders face challenges trying to adapt to customer needs. This blog from Microsoft showcases how service leaders can utilize Dynamics 365's tools and strategies to meet evolving customer expectations and provides sthought leadership from industry experts.
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