Wednesday, June 26, 2024

Three Smart Ways to Exceed Your Customers' Digital Expectations

The survey says: "High-quality CX isn't a nice-to-have—it's a revenue driver." That may be the understatement of the decade. Fully 73% of consumers rank customer experience (CX) as a vital factor in their purchase decisions (coming after only price and product quality). Download this eBook for insights on the innovative new digital tools and strategies business leaders like John Hancock are embracing to rise above customer expectations and stay competitive. Contact Inner-City Cubes to start driving your revenue to greater heights with Azure digital tools and services.

View: Three Smart Ways to Exceed Your Customers' Digital Expectations

Build and deploy an enterprise chat application with Azure AI Studio

Imagine a sleeker, easier method of creating and deploying enterprise chat. It's here with the help of Azure AI Studio. Watch this eye-opening video showing how to deploy generative AI solutions with preconfigured capabilities like a handy toolkit for building your critical enterprise chat applications.

Copilot for Microsoft 365: Work On

Yo! Copilot for Microsoft 365 is a highly capable, always-available, dot-connecting data chaser that empowers you to co-create, co-author, co-produce, co-analyze, co-visualize, and just work on. Check out the video for the down low. Copilot techspert Inner-City Cubes is ready to help you get started with Copilot for Microsoft 365.

Tuesday, June 25, 2024

The Benefits of Microsoft Copilot for Sales: How Microsoft transformed its sales organization with AI

Salespeople waste a lot of time on mundane tasks from data entry and reports to researching prospects. This eBook explains how Copilot, Microsoft's AI assistant, can help salespeople have more time to focus on customer relationships and on closing deals. Download it here.

View: The Benefits of Microsoft Copilot for Sales: How Microsoft transformed its sales organization with AI

Azure AI Studio Demo

The new era of generative AI development is here. And it's empowering developers to explore, build, test and deploy AI innovations at scale. Watch this informative video looking at the advantages of Azure AI Studio, the solution that helps your developers move projects from ideas to impact faster and more efficiently.

Finance in the fast lane

With over MYR81 billion in assets under administration, Malaysia-based AHAM Capital serves a diverse client base that includes corporates, institutions, pension funds, and high net-worth individuals. Read this customer story for details about how AHAM, with the help of Azure API Management boldly embraced digitization by shifting its operations to the Microsoft Azure cloud, transformed its total operation and digitized 75% of all transactions in just eight months. Ready to make the move to MS Azure Cloud? MS Cloud techspert Inner-City Cubes can get you started.

View: Finance in the fast lane

Staying ahead of threat actors in the age of AI

In this article, you'll learn how Microsoft Security and OpenAI are collaborating to ensure that new threats are identified and stopped quickly, as well as information on the top threats and threat actors identified by the Microsoft Security Intelligence Team. The article also shares the five principles that Microsoft follows to ensure its AI technologies can't be hacked and used by cybercriminals. These principles include transparency and collaboration with other AI providers.

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Monday, June 24, 2024

Transform the way sellers work with Microsoft Sales Copilot

Now every salesperson can have an assistant to help them prepare for meetings, write reports, research prospects and enter data. Meet Microsoft Copilot for Sales, the AI assistant that can give your sales team more time to focus on selling. Watch this video to see how Copilot can help you and your team close more sales. 📺

Tuesday, June 18, 2024

New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

How can organizations minimize infrastructure costs, automate workflows and deliver new or improved services to customers? With the Microsoft Intelligent Data Platform (MIDP), your organization can benefit from a unified approach that delivers a projected ROI of 95% to 232%. The Forrester Report, New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform highlights key findings. Download your complimentary copy of the report to review quantified projected benefits to productivity, efficiency, cost savings, uptime and income. Contact Microsoft partner, Inner-City Cubes, to discuss how we can support your migration to MIDP.

View: New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

Cyber Signals Feb 2024

While AI can empower companies to protect against cyber threats, it also is helping cyberattackers hone their tactics. Social engineering, for instance, is much more effective with help from AI. Deepfakes and voice cloning, for example, can easily trick employees into divulging credentials and other information. In this eBook, you'll learn four key ways to prevent cyber threats and strengthen your defenses, both traditional defenses as well as AI-enabled security.

View: Cyber Signals Feb 2024

Embracing AI Transformation

Read this blog post for a discussion of four areas of opportunity for organizations like yours to empower AI Transformation, and learn what strategies Microsoft customers from Bayer to Walmart are doing to maximize business outcomes. Contact Inner-City Cubes for assistance in driving your AI transformation in the Microsoft Azure Cloud.

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Monday, June 17, 2024

The Microsoft Intelligent Data Platform — Unleash your data and accelerate your transformation

There's a strong need for a cloud solution capable of solving data fragmentation problems of the past and present. Find out why the Microsoft Intelligent Data Platform is the best answer in this informative blog pointing out how it can easily manage spikes in data, new workloads and the challenges of emerging technologies.

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Copilot in Teams Meetings

Watch this brief demo video to see how Microsoft's Copilot in Teams helps you run more effective meetings, get up to speed on the conversation, organize key discussion points, and summarize key actions so that the entire group knows what to do next. Ready to take the work out of working together. Contact Inner-City Cubes

​​Microsoft is a Leader in the 2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms

As a Microsoft Security partner, we're proud - but not surprised - that Microsoft was named a Leader in the "2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms." Microsoft's advanced endpoint security protection continues to help organizations protect their endpoints against even the most sophisticated attacks. In this article, you'll read about Defender for Endpoint and its many capabilities.

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Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization

Microsoft Copilot is now in Microsoft Dynamics 365 applications including sales, marketing and field services. In this Microsoft article, discover all the ways that Copilot can help your employees create more, do more and achieve more for your business.

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Tuesday, June 11, 2024

Cyber Signals Feb 2024

Worried about AI-powered cybersecurity threats? Then you'll be glad to know that Microsoft's security solutions deliver protection against cyberthreats and other security breaches with advanced AI-enabled security technologies and tactics. Learn why Microsoft is the leading cybersecurity vendor in this issue of Microsoft Threat Intelligence: Cyber Signals 2024.

View: Cyber Signals Feb 2024

Navigating NIS2 requirements with Microsoft Security solutions

If you're business is in healthcare, finance or energy, you should be getting ready for the Network and Information Security Directive 2 (NIS2), an expansion of NIS1, the European Union (EU) cybersecurity directive that enforces cybersecurity risk management standards and reporting obligations. Read this Microsoft article to get an overview and links to other resources.

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What are your biggest obstacles to scaling your business? Streamlining workflows? Poor collaboration tools? High tech costs? Something else? We'd love to hear your feedback and see if we can tailor a solution to overcome your #ScalePainPoints.

What are your biggest obstacles to scaling your business? Streamlining workflows? Poor collaboration tools? High tech costs? Something else? We'd love to hear your feedback and see if we can tailor a solution to overcome your #ScalePainPoints.

The Total Economic Impact of Microsoft Azure AI

What's the financial impact of using a comprehensive AI solution? If you've wondered about this, read this Forrester analyst report in which six decision makers at five customer organizations were interviewed regarding their experience with Microsoft Azure AI and how it benefited the bottom line.

View: The Total Economic Impact of Microsoft Azure AI

Monday, June 10, 2024

Evolve the way your employees collaborate and communicate

Perhaps you've noticed? Your workplace has changed a lot very quickly over the last few years. With innovations in productivity collaboration is possible in just about any space. Hybrid workers now enjoy far more flexibility and control. So, what's the next big thing in the world of hybrid work? Read this eBook for reasons why Microsoft's Microsoft Teams Phone is the native telephony solution for the future of hybrid work.

View: Evolve the way your employees collaborate and communicate

Paytronix migrates 250 million unique customer profiles to Microsoft Azure within two hours

A major provider of customized digital experiences for restaurant and convenience store guests was exploring the expansion of its services into global markets when it realized it needed a scalable platform that would grow with them. Read this illuminating customer story showing how Paytronix migrated to Microsoft Azure and has seen their platform become faster, more secure and cost efficient.

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Microsoft named a Leader in 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service

In this blog article you will discover one of the major reasons Gartner® has recognized Microsoft as a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS) for the fifth straight year. Read the blog for an in-depth discussion of Teams Premium's several built-in and automated AI capabilities, specific to Teams, that work together with Copilot for Microsoft 365 in Teams, to harness the power of AI to optimize your employees' collaboration and meeting experience. Ready to put these capabilities to work for your Teams? Inner-City Cubes can help you get started on the road to intelligent productivity.

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Get ready to scale

The biggest obstacles to scaling your business are no match for Dynamics 365 and Microsoft Power Platform -- designed to unite people, processes, and data by streamlining workflows, lowering operational costs, and empowering confident decision making. Check out the solution brief to learn more and get in touch with a Microsoft consultant at Inner-City Cubes to schedule a demo.

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Tuesday, June 4, 2024

Microsoft Defender Experts for XDR

If your cybersecurity team or SOC is getting overwhelmed, you should know about Microsoft's Defender Experts for XDR, a service that supports your in-house staff when needed. Powered by Microsoft's industry-leading Defender XDR suite, Defender Experts for XDR can help your security team to triage, investigate and respond to incidents and help stop attackers before they can get to your data. Download and read this Microsoft datasheet to get all the details.

View: Microsoft Defender Experts for XDR

Develop AI applications safely & innovate with confidence using Microsoft Azure Responsible AI tools

With the right solution, your organization can scale AI with confidence and turn responsible AI into a competitive advantage. Watch this instructive video outlining how Microsoft Azure AI tools are built with six responsible AI principles designed to help you safely build the next generation of applications for responsible AI.

Monday, June 3, 2024

Microsoft Copilot for Security provides immediate impact for the Microsoft Defender Experts team | Microsoft Security Blog

Microsoft's Copilot AI assistant offers great opportunities for helping SOCs and other security professionals in their work. That's why the Microsoft Defender Experts team has been exploring ways in which Copilot for Security can help them to streamline and optimize SOC capabilities — from improving communication clarity to data analysis and upskilling. In this article, Microsoft brings you a new series of short videos showing how Copilot is helping navigate threat detection, investigation, and managed response.

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Improve hybrid meetings in BYOD rooms.

More than 85% of meeting spaces globally are not video enabled, with BYOD devices accounting for many of these spaces. But no worries. Microsoft has a solution. Watch this video to learn how new AI-enhanced features in Microsoft Teams enable your employees to easily connect their PCs to A/V in the room to get Teams meetings up and running fast. Contact Inner-City Cubes Ready to get plugged in to a better more inclusive hybrid.