Tuesday, August 27, 2024
Microsoft Secure Access Solution
Cyber criminals are constantly inventing new and more sophisticated threats, from ransomware cleverly hidden in an email attachment to a multi-phased threat that will sit in your system for weeks letting attackers download data and corrupt files. These threats are a huge risk for your business.
In this infographic, you can learn out how to better protect your company by developing a zero-trust security fabric that will ensure secure access to your sensitive data and applications.
The Total Economic Impact of Microsoft Teams
Collaboration tools are critical business enablers, but many organizations — and yours may be among them — now find themselves with multiple duplicative internal solutions, resulting in both money and work fragmentation.
Read this Forrester report for a detailed cost-benefit analysis of Microsoft Teams' efforts to engage and empower employees across a broad array of hybrid workplace environments and the potential return on investment (ROI) your enterprise may realize by deploying Teams as a platform.
Contact Inner-City Cubes for assistance getting started with Microsoft Teams.
Monday, August 26, 2024
Build and Modernize Intelligent Apps
We know that intelligent apps allow you to rapidly build and deploy innovative solutions that deliver more value for your customers and employees. But where do you start? Download this informative eBook from Microsoft Azure that highlights five key reasons to build intelligent apps and what they can do for your organization.
Copilot in Teams Meetings
Watch this brief demo video to see how Microsoft's Copilot in Teams helps you run more effective meetings, get up to speed on the conversation, organize key discussion points, and summarize key actions so that the entire group knows what to do next. Ready to take the work out of working together. Contact Inner-City Cubes
The four stages of creating a trust fabric with identity and network security
This interesting article from Microsoft will help you understand the four stages of creating a digital trust "fabric" to strengthen security for your distributed enterprise. Zero trust is an approach to security that continuously monitors and authenticates users and applications to make sure they are, in fact, authorized to access the data or applications. Read this article to learn more about Microsoft security and zero trust solutions.
Tuesday, August 20, 2024
The Total Economic Impact™ Of Microsoft Entra
CISOs face numerous challenges in identity access management. In this Forrester Total Economic Impact study, researchers interviewed customers using Microsoft Entra - a cloud-based identity and access management service—in order to identify the cost, benefits, flexibility and risk factors that affected their investment decisions.
Achieving sustainable growth with Azure and FinOps best practices
Companies worldwide are seeking to reduce their IT carbon footprint and achieve a more sustainable future by focusing on efficiency and cost optimization. Read this blog post for an in-depth look at two new tools from Microsoft Azure AI that will help your company optimize Azure emissions, align IT sustainability with ESG regulations, measure and reduce your overall emissions.
Generative AI in Microsoft's Customer Service and Support: Learnings from Microsoft's successful deployment of Copilot to Customer Service and Support (CSS)
In this whitepaper, you will get an in-depth look at the transformative effects of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft's deployment across one of the world's largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in Average Handle Time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, "GenAI at Microsoft" to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations.
Project Gutenberg brings free audiobooks to the global community with AI-generated book narration
When Microsoft learned that the oldest digital library and leading distributor of free eBooks wanted to make its collection more accessible to a broader community of members, including the visually impaired, and those without access to traditional libraries, they donated their generative AI driven solutions, enabling Project Gutenberg to create nearly 5,000 new audio books in record time. Ready to open a bright new chapter in your company's transformation to the Cloud? Azure AI techspert Inner-City Cubes can help you get started.
Monday, August 19, 2024
Improve hybrid meetings in BYOD rooms.
More than 85% of meeting spaces globally are not video enabled, with BYOD rooms accounting for many of these spaces. But no worries. Microsoft has a solution. Watch this video to learn how new AI-enhanced features in Microsoft Teams enable your employees to easily connect their PCs to A/V in the room to get Teams meetings up and running fast. Contact Inner-City Cubes to get plugged into a better, more inclusive hybrid working environment.
How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service
In this week's customer story you will discover how Dynamics 365 Customer Service with Copilot integration transforms customer service reps into 'super agents'. You will learn the details of how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.
Wednesday, August 14, 2024
Simplifying cloud migration and modernization with Microsoft Azure
Migrating to the cloud and modernizing resources in today's rapidly changing and complex internet landscape can be a major challenge for organizations like yours. Fortunately, a solution is at hand.
Download this eBook for an in-depth exploration of cloud migration best practices, strategies, and use cases. Use it to equip your employees and IT team with actionable insights they need to navigate complexities, mitigate risks, and maximize the benefits of Azure for your customers.
Contact Inner-City Cubes to discuss simplifying and modernizing your migration to the cloud with Azure.
View: Simplifying cloud migration and modernization with Microsoft Azure
The Total Economic Impact of Microsoft Azure AI
What's the financial impact of using a comprehensive AI solution? If you've wondered about this, read this Forrester analyst report in which six decision makers at five customer organizations were interviewed regarding their experience with Microsoft Azure AI and how it benefited the bottom line.
Tuesday, August 13, 2024
Cyber Signals Feb 2024
While AI can empower companies to protect against cyber threats, it also is helping cyberattackers hone their tactics. Social engineering, for instance, is much more effective with help from AI. Deepfakes and voice cloning, for example, can easily trick employees into divulging credentials and other information.
In this eBook, you'll learn four key ways to prevent cyber threats and strengthen your defenses, both traditional defenses as well as AI-enabled security.
Evolve the way your employees collaborate and communicate
Perhaps you've noticed? Your workplace has changed a lot very quickly over the last few years. With innovations in productivity collaboration is possible in just about any space. Hybrid workers now enjoy far more flexibility and control. So, what's the next big thing in the world of hybrid work? Read this eBook for reasons why Microsoft's Microsoft Teams Phone is the native telephony solution for the future of hybrid work.
View: Evolve the way your employees collaborate and communicate
Copilot in Dynamics 365 Customer Service
Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how Inner-City Cubes can help put the power of generative AI to work for your customer service team.
Migrate to Azure with Confidence
Migrating to the cloud can be a daunting task, fraught with complexities that can leave even the most seasoned IT professionals feeling overwhelmed. From navigating the intricate process of cloud adoption to optimizing investments and mitigating risks, the road to the cloud is often paved with obstacles. However, you don't have to go it alone. Read this infographic for a detailed look at how you can unlock the full potential of your Windows Server investments. Understand the benefits of partnering with MS Azure migration experts who can guide you through the complexities of cloud processes, optimizing your investments and minimizing implementation risks.
Ready to unlock the full potential of your Windows Server investments? Contact an Azure migration expert at Inner-City Cubes to get started.
Paytronix migrates 250 million unique customer profiles to Microsoft Azure within two hours
A major provider of customized digital experiences for restaurant and convenience store guests was exploring the expansion of its services into global markets when it realized it needed a scalable platform that would grow with them. Read this illuminating customer story showing how Paytronix migrated to Microsoft Azure and has seen their platform become faster, more secure and cost efficient.
Monday, August 12, 2024
Microsoft named a Leader in 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service
In this blog article you will discover one of the major reasons Gartner® has recognized Microsoft as a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS) for the fifth straight year. Read the blog for an in-depth discussion of Teams Premium's several built-in and automated AI capabilities, specific to Teams, that work together with Copilot for Microsoft 365 in Teams, to harness the power of AI to optimize your employees' collaboration and meeting experience. Ready to put these capabilities to work for your Teams? Inner-City Cubes can help you get started on the road to intelligent productivity. Contact us.
Microsoft is a Leader in the 2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms
As a Microsoft Security partner, we're proud - but not surprised - that Microsoft was named a Leader in the "2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms." Microsoft's advanced endpoint security protection continues to help organizations protect their endpoints against even the most sophisticated attacks. In this article, you'll read about Defender for Endpoint and its many capabilities.
Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service
Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction.
This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out.
Read on and let us help you transform your service delivery.
Wednesday, August 7, 2024
Buzzing on Microsoft Teams Rooms technology internally at Microsoft
Explore inclusive hybrid meeting experiences for both our employees here at Microsoft and for our Microsoft Teams Rooms customers. Read this blog article for the latest news about how Microsoft Digital (MSD), Microsoft's IT organization, creates inclusive cutting-edge hybrid meeting experiences for both their employees at Microsoft and their Microsoft Teams Rooms customers.
Tuesday, August 6, 2024
Magic Quadrant for Sales Force Automation Platforms
Sales force automation (SFA) platforms have been around for years, but they continue to evolve. Thanks to the advent of AI, some applications are also providing intelligent insights, data analysis and content generation - as well as automating routine administrative tasks.
In this Gartner Magic Quadrant for SFA platforms, you'll get the details on the most prominent SFA providers and their solutions, and learn why Microsoft Dynamics 365 Sales was rated a Leader in SFA solutions,
Pangaea Data builds novel AI with Azure to foster collaboration and improve patient outcomes while saving UK NHS £1 billion
UK-based Pangaea Data's product platform combines artificial intelligence (AI) and medical guidelines to characterize patients across 7,000 hard-to-diagnose conditions. When the Pangaea Data team determined they needed a cloud-based platform that could meet the rigorous security and privacy requirements of the healthcare industry, they turned to Azure AI Technology and Services for a solution. Read this customer success story for details on how Pangaea and Microsoft worked together to improve outcomes, save billions, and expand patient reach. Contact Inner-City Cubes to discuss deploying Azure's AI cloud-based platform in your healthcare system.
Microsoft is a leader in the 2023 IDC MarketScape for AI Governance Platforms
There are many AI governance platforms in the marketplace, but only one has been recognized as a Leader in the inaugural IDC MarketScape Worldwide AI Governance Platforms 2023 Vendor Assessment. See why Microsoft was granted this honor in this blog post showing why organizations choose it to scale their AI innovations with confidence.
Cyber Signals Feb 2024
Worried about AI-powered cybersecurity threats? Then you'll be glad to know that Microsoft's security solutions deliver protection against cyberthreats and other security breaches with advanced AI-enabled security technologies and tactics. Learn why Microsoft is the leading cybersecurity vendor in this issue of Microsoft Threat Intelligence: Cyber Signals 2024. Download your complimentary copy of the report and contact us to learn about Inner-City Cubes's Microsoft Security offerings.
Monday, August 5, 2024
The Business Opportunity of AI.
Get details from a global IDC study on how leading organizations use Azure AI to reimagine business models, increase efficiency and maximize ROI. View the infographic. ContactInner-City Cubes to get started impacting your business bottom line for the better with Microsoft Azure AI.
Develop AI applications safely & innovate with confidence using Microsoft Azure Responsible AI tools
With the right solution, your organization can scale AI with confidence and turn responsible AI into a competitive advantage. Watch this instructive video outlining how Microsoft Azure AI tools are built with six responsible AI principles designed to help you safely build the next generation of applications for responsible AI.
Experience AI-enhanced meetings in every Teams Room
Watch this short video to see how easily you can level up productivity with AI-powered intelligent meeting Recap and the Copilot in Teams experience - even with your existing hardware.
Contact Inner-City Cubes when you are ready to create a more inclusive, productive hybrid work environment.
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