Tuesday, December 31, 2024

Copilot for Microsoft 365: A whole new way of working with the power of generative AI

Are you one of the 3 in 4 people who are comfortable having employees use AI for admin work? Data from Microsoft's Work Trend Index survey shows most people would be happy to have an AI assistant help with routine tasks. Find out more about what an AI assistant like @Microsoft Copilot can do in this article. 👇

View: Copilot for Microsoft 365: A whole new way of working with the power of generative AI

Cloud Migration Simplified

Cloud migration can be complex and a well-defined roadmap makes all the difference. The eBook, "Cloud Migration Simplified," provides IT leaders with steps to strategize, plan, and prepare their environment for a successful Azure transition. Download it now to learn how to mitigate risks and achieve your cloud goals efficiently. Reach out to Inner-City Cubes for an Azure cloud migration strategy consultation.

View: Cloud Migration Simplified

New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

How can organizations minimize infrastructure costs, automate workflows and deliver new or improved services to customers? With the Microsoft Intelligent Data Platform (MIDP), your organization can benefit from a unified approach that delivers a projected ROI of 95% to 232%. The Forrester Report, New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform highlights key findings. Download your complimentary copy of the report to review quantified projected benefits to productivity, efficiency, cost savings, uptime and income. Contact Microsoft partner, Inner-City Cubes, to discuss how we can support your migration to MIDP.

View: New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

Reimagining the customer experience with the power of AI

In a world driven by relentless technological advancement, adopting an AI-fueled, customer-centric approach is imperative for staying competitive in today's market. Check out this latest blog article from Microsoft for insights into how generative AI and Copilot are enabling companies to optimize operational efficiency, build long-term loyalty while increasing value at every touchpoint. Ready to accelerate and elevate your customer service operations across the board? Let help you launch into the AI-era with Copilot.

Read More...

Universidad de Las Palmas de Gran Canaria boosts accessibility with Microsoft Entra ID

Universidad de Las Palmas de Gran Canaria (ULPGC), a major university in Spain, needed to replace its on-site Active Directory Federation Services with a cloud-based authentication service to protect it from power outages at the university. In this case study, you'll learn why ULPGC decided to adopt Microsoft Entra ID for identity-based and risk-based adaptive access policies.

Read More...

Monday, December 30, 2024

A day in the life of an HR manager

Human resource managers spend a lot of time each day answering emails, writing job descriptions, preparing for meetings, drafting reports and doing other routine tasks. AI can help them get those tasks done more effectively and efficiently. In this infographic of a typical day for an HR manager, you'll see exactly what an AI assistant such as Microsoft Copilot can do to speed up routine work. Like summarizing email threats, creating questions for upcoming interviews with potential recruits, and creating presentation slides. Learn all that AI can do by having a look at this Microsoft infographic.

View: A day in the life of an HR manager

Are you migrating to the cloud? A successful move starts with a smart strategy. 💡 DM us to schedule your #Azure cloud migration strategy consultation and build your migration roadmap.

Are you migrating to the cloud? A successful move starts with a smart strategy. 💡 DM us to schedule your #Azure cloud migration strategy consultation and build your migration roadmap.

7 Essential Trends IT Departments Must Tackle In 2025

Discover how AI operations, advanced cybersecurity, and emerging technologies are revolutionizing IT departments in 2025 as organizations adapt.

Read More...

The Microsoft Intelligent Data Platform — Unleash your data and accelerate your transformation

There's a strong need for a cloud solution capable of solving data fragmentation problems of the past and present. Find out why the Microsoft Intelligent Data Platform is the best answer in this informative blog pointing out how it can easily manage spikes in data, new workloads and the challenges of emerging technologies.

Read More...

Happy New Year!

Thanks to all our customers and business partners for an amazing 2024. Happy New Year! Inner-City Cubes wishes you and yours all the best.

Monday, December 23, 2024

Tuesday, December 17, 2024

Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact center to transform service experiences - The Official Microsoft Blog

Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. This standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. Read this blog article to discover how Generative AI is driving efficiency and reducing costs by transforming customer service and revolutionizing the way contact centers operate — from delivering rich experiences across digital and voice channels that enable customers to resolve their own needs to equipping agents with relevant context within workflow, and ultimately unifying operations. Contact to begin modernizing your customer service operations with Generative AI and Copilot.

Read More...

The Total Economic Impact™ Of Microsoft Entra

It's difficult to calculate the true costs and benefits of a security solution before you buy. Fortunately, Forrester did it for you. Forrester's Total Economic Impact report on Microsoft Entra ID, a unified identity and access management solution for organizations of all sizes, provides data and insights into the costs and benefits that actual companies experienced in using Microsoft Entra ID. Read this report to get a factual look at what Entra ID can do for your company, including the cost, benefits, flexibility and risk factors that Entra customers experienced.

View: The Total Economic Impact™ Of Microsoft Entra

Discover the latest Windows 11 Pro hardware innovation

Time is your most valuable resource. This infographic illustrates how Microsoft Copilot can help you enhance your productivity as a business leader, from handling critical issues to crafting impactful presentations. View the infographic to see how AI simplifies workflows, saving time and boosting effectiveness. Contact Inner-City Cubes for tailored insights on integrating Copilot into your leadership strategy.

Read More...

The Total Economic Impact of Microsoft Azure AI

What's the financial impact of using a comprehensive AI solution? If you've wondered about this, read this Forrester analyst report in which six decision makers at five customer organizations were interviewed regarding their experience with Microsoft Azure AI and how it benefited the bottom line.

View: The Total Economic Impact of Microsoft Azure AI

The Total Economic Impact of Microsoft Azure VMware Solution

Forrester's report, "The Total Economic Impact of Microsoft Azure VMware Solution,"showcases the quantifiable benefits of migrating with Azure VMware. Download your complimentary copy to explore results including cost savings, improved performance, and reduced maintenance efforts.See how this solution can provide substantial ROI while minimizing business disruptions. Contact Inner-City Cubes for a personalized consultation.

View: The Total Economic Impact of Microsoft Azure VMware Solution

Monday, December 16, 2024

Paytronix migrates 250 million unique customer profiles to Microsoft Azure within two hours

A major provider of customized digital experiences for restaurant and convenience store guests was exploring the expansion of its services into global markets when it realized it needed a scalable platform that would grow with them. Read this illuminating customer story showing how Paytronix migrated to Microsoft Azure and has seen their platform become faster, more secure and cost efficient.

Read More...

Domino's Pizza Enterprises slices identity by role with Microsoft Entra ID

Domino's Pizza Enterprises Ltd. (DPE) has employees around the world, in various job roles and access to different applications and data sources. These global workers are all governed by disparate identity and access management (IAM) solutions, making it more difficult to manage and monitor user access To help simplify the company's identity access management system, Domino's consolidated its IAM onto Microsoft Entra ID. Read this case study to learn how Entra ID has made identity management easier, more cost effective and convenient for employees and IT professionals.

Read More...

Want to maximize your cloud investment? DM us to schedule your personalized Azure ROI assessment and discover how your organization can benefit. 📨

Want to maximize your cloud investment? DM us to schedule your personalized Azure ROI assessment and discover how your organization can benefit. 📨

The New Performance Equation in the Age of AI

Highly engaged employees deliver better results, with organizations seeing measurable financial performance improvements. This infographic reveals three strategies to increase team engagement using Microsoft Copilot. View the infographic to learn more, and reach out to Inner-City Cubes for personalized guidance on integrating Copilot into your business.

View: The New Performance Equation in the Age of AI

Wednesday, December 11, 2024

Prepare for a company-wide address

Preparing efficiently for company-wide addresses without compromising quality is important. Whether it's summarizing meeting points, drafting a memo or creating presentation slides, Copilot will help you get the job done efficiently. View this infographic for more insights and contact Inner-City Cubes for tailored advice on integrating Copilot into your workplace.

View: Prepare for a company-wide address

Tuesday, December 10, 2024

Service Sophistication Model: Assess - Transform - Lead

This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a seamless experience across all touchpoints. In short, leveraging the real-time insights in this eBook will lead to better decision-making, improved SLA fulfilment, and a more agile customer service strategy. Microsoft Partner can help you implement these game-changing solutions. Reach out today. And let's get started transforming your customer service operations.

View: Service Sophistication Model: Assess - Transform - Lead

The Total Economic Impact™ Of Microsoft Entra

Identity access management (IAM) can have a greater impact on an organization beyond defending against credential theft and other identity-based attacks. In this Forrester Total Economic Impact study, researchers interviewed customers using Microsoft Entra--a cloud-based identity and access management service—to identify the cost and benefits of the Entra family of products. Entra helps organizations strengthen security while simplifying and modernizing the IAM technology stack.

View: The Total Economic Impact™ Of Microsoft Entra

Microsoft is a leader in the 2023 IDC MarketScape for AI Governance Platforms

There are many AI governance platforms in the marketplace, but only one has been recognized as a Leader in the inaugural IDC MarketScape Worldwide AI Governance Platforms 2023 Vendor Assessment. See why Microsoft was granted this honor in this blog post showing why organizations choose it to scale their AI innovations with confidence.

Read More...

Securing Your Migration

Securing your IT landscape is essential to enabling responsible AI. At many organizations, that means migrating SQL and Windows Server workloads to Microsoft Azure. The eBook, "Securing Your Migration," highlights the three main benefits of migrating SQL and Windows Server workloads to Azure. Download your complimentary copy of the eBook for highlights including cost savings, improved security response times, and enhanced IT efficiency. Contact Inner-City Cubes for expert guidance at every step of your migration journey.

View: Securing Your Migration

Develop AI applications safely & innovate with confidence using Microsoft Azure Responsible AI tools

With the right solution, your organization can scale AI with confidence and turn responsible AI into a competitive advantage. Watch this instructive video outlining how Microsoft Azure AI tools are built with six responsible AI principles designed to help you safely build the next generation of applications for responsible AI.

Monday, December 9, 2024

KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service

If you're looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us.

Read More...

What is Microsoft Entra ID?

Is your content protected by a modern identity and access management (IAM) solution? Relying on firewalls and passwords isn't enough anymore. Find out about Microsoft Entra ID, a modern cloud IAM service for security-conscious companies.

Read More...

Migrate and Secure Windows Server and SQL Server to the cloud

Migrating your SQL and Windows Server workloads to Azure can revolutionize your operations. Learn how migrating can reduce infrastructure costs, improve security, and increase IT efficiency. Watch this video to understand the benefits and take the first step toward a more secure, cloud-powered future. Contact Inner-City Cubes to start your migration journey today.

The Right Way to AI

AI adoption is shaping the future of work at organizations that use it effectively. The blog post, "The Right Way to AI," highlights real-world examples of companies successfully integrating AI into workflows. Read the blog for strategies and insights on implementing AI tools like Microsoft Copilot to improve productivity and collaboration. Contact Inner-City Cubes for a personalized consultation.

Read More...

Monday, December 2, 2024

Build and implement solutions for nonprofits with Microsoft

Demand for nonprofit services is growing. From preserving clean air and water to fighting malnutrition and cardiovascular disease to delivering disaster relief, there are so many problems that can be solved with technology. Microsoft donated more than $4.7 billion to nearly 400,000 nonprofits worldwide last year. This video highlights a few that benefit from Microsoft AI and cloud technology including Copilot to address some of the world's biggest problems. A Microsoft partner, Inner-City Cubes is committed to the mission to expand the number of nonprofits served. Watch this video for ideas on how we help your nonprofit advance your mission with Microsoft cloud ad AI technology.

Read More...

Cloud Migration Simplified

Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact Inner-City Cubes to learn more.

View: Cloud Migration Simplified

Build and implement solutions for nonprofits with Microsoft

Demand for nonprofit services is growing. From preserving clean air and water to fighting malnutrition and cardiovascular disease to delivering disaster relief, there are so many problems that can be solved with technology. Microsoft donated more than $4.7 billion to nearly 400,000 nonprofits worldwide last year. This video highlights a few that benefit from Microsoft AI and cloud technology including Copilot to address some of the world's biggest problems. A Microsoft partner, Inner-City Cubes is committed to the mission to expand the number of nonprofits served. Watch this video for ideas on how we help your nonprofit advance your mission with Microsoft cloud ad AI technology.

Read More...

Simplified Zero Trust security with the Microsoft Entra Suite and unified security operations platform

If you're interested in unified, zero trust security, then Microsoft has some more good news for you. In July, Microsoft announced the general availability of the Microsoft secure access solution Entra Suite and Microsoft's cloud-native security information and event management platform, Sentinel. This article explains the benefits of these two solutions and why a zero-trust approach to security is essential.

Read More...

Nonprofit leader's guide to moving to the cloud with confidence

Ready to adopt a cloud-based business management solution to unlock insights, adapt faster, collaborate better, and further your nonprofit's mission? Download your complimentary copy of the Microsoft eBook, "Nonprofit leader's guide to moving to the cloud with confidence." Packed with insights and practical tips, this definitive guide will help you assess your readiness for cloud migration and provide a checklist of steps towards migration success with Microsoft Dynamics 365 Business Central - including determining your eligibility for a 60% discount on Dynamics 365 Business Central. A Microsoft partner, Inner-City Cubes can help you get started. Contact us when you're ready.

View: Nonprofit leader's guide to moving to the cloud with confidence

Easy to maintain, quick to scale: ZEISS migrates SAP applications to the Microsoft Cloud

SAP applications, such as Treasury and Risk Management, SAP ERP, SAP BW, or SAP HCM, are the very core of a company. For its SAP applications, ZEISS had opted for an on-premises setup—an outdated and less flexible solution that was difficult to operate and modernize. This led to lengthy and slow processes in IT, and the automation of recurring processes seemed virtually impossible. Then, in 2017, the company made a decision: it would migrate business-critical SAP applications to the Microsoft Cloud with the help of Azure. ZEISS now benefits from unlimited scalability, flexibility, automation, and high speed in application development and use.

Read More...

Blue Marine Foundation saves time and money with automatic reporting in Dynamics 365 Business Central

Blue Marine Foundation is on a mission to save the oceans. When its finance and reporting system couldn't keep up with growth, it implemented Microsoft Dynamics 365 Business Central. Read the customer story to learn from Blue Marine Foundation's experience, including how Dynamics' automated reporting gives its project managers the information they need to advance it environmental causes.

Read More...