Tuesday, April 28, 2026

Emperor Financial Services elevates customer engagement using Dynamics 365 and Copilot Studio | Microsoft Customer Stories

Fragmented systems can slow response times and limit visibility across customer interactions. This customer story shows how EFSG unified service channels with Dynamics 365 to improve response speed and service quality. Read the story to see how connected data can help you deliver more consistent customer experiences.

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Securing Enterprise DevOps Environments

Securing DevOps without slowing development requires an end-to-end approach. This technical guide walks through how to protect developer workstations, pipelines, and application environments using Azure and GitHub. To get your complimentary copy of the guide and learn how to strengthen security across DevOps, complete this short form.

View: Securing Enterprise DevOps Environments

New Agents in Microsoft Purview

Security teams often face alert overload and hidden data risks. This video shows how Microsoft Purview agents, powered by Security Copilot, help you focus on what matters most. Watch how the Data Security Triage Agent prioritizes incidents and how the Data Security Posture Agent surfaces risks through natural language queries.

Administering and Governing Agents

As AI agents expand across your organization, ensuring security, compliance, and control is essential. The Microsoft white paper, "Administering and Governing Agents," provides actionable guidance to help you manage agents effectively while protecting data and enabling innovation. Complete the short form to download your complimentary copy and learn how you can implement governance best practices and scale AI with confidence.

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Monday, April 27, 2026

Supercharge your pipeline with Sales Development Agent

Sales teams spend too much time on manual research and outreach. This video shows how the Sales Development Agent automates prospecting, personalizes engagement, and connects with your CRM. Watch the video to see how you can grow your pipeline and scale your team's impact.

Build trust with responsible AI

AI moves fast, and risks can follow just as quickly. This infographic highlights six responsible AI principles that help you manage security, fairness, and transparency while scaling AI. View the infographic to see how to apply responsible AI in practice.

View: Build trust with responsible AI

Postmates uses GitHub Advanced Security to automatically surface vulnerabilities before hackers do.

When Postmates needed a way to scale application security across hundreds of repositories, it deployed GitHub Advanced Security in Azure. Get the story to see how the company's lean security team and developers benefited from automating vulnerability detection and embedding security into developer workflows-uncovering hidden issue variants more easily and improving consistency and efficiency.

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Cummins uses Microsoft Purview to automate information governance more efficiently in the age of AI | Microsoft Customer Stories

Preparing data for AI while meeting compliance demands can create friction. This customer story highlights how Cummins used Microsoft Purview Information Protection and Data Lifecycle Management to automate classification, apply sensitivity labels, and manage file lifecycles at scale. See how this approach supports clean, controlled data for AI initiatives.

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Tuesday, April 21, 2026

Agora collaborates with Microsoft Azure AI to enable a real-time, intelligent, and interactive future across 140+ languages | Microsoft Customer Stories

Leveraging Microsoft Azure AI and global cloud services, Agora has built an efficient and secure real-time audio and video communication network, enabling real-time translation in over 140 languages with low latency.

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St. Luke's saves nearly 200 hours monthly with AI-powered Security Copilot agents

Security teams often struggle with a lack of unified visibility across their tools, which delays the detection and neutralization of threats. St. Luke's addressed this challenge by implementing Microsoft Security Copilot to integrate its security stack. This integration drastically reduced the time spent on phishing triage, saving the organization nearly 200 hours every month. Watch the video to learn how they achieved these results.

The Estée Lauder Companies and Microsoft Copilot Studio transform intelligence | Microsoft Customer Stories

Getting insights quickly can improve how you respond and adapt to market trends. That's what the Estée Lauder Companies discovered when it used Copilot Studio to build an AI agent that can analyze data, identify trends, and reduce research time. Get the story to learn how decision-making improved when insight delivery times went from weeks to minutes.

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AI-Powered Sales

Sales teams need consistent insight and action to keep deals moving. This eBook introduces autonomous agents that learn, adapt, and support sales goals over time. For a clearer view of how AI can continuously improve sales performance, download the eBook by filling out the form.

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Monday, April 20, 2026

How Hertz drives process automation and AI-enabled innovation with Power Platform

As part of its technology modernization strategy, Hertz develops low-code applications and agents with Power Platform. Get the story to see how innovating with AI has enabled the car rental leader to enhance how customer service supports roadside assistance requests and reduce time to resolution by over 15%.

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Carvana builds efficient, seamless customer experience with agent on Azure | Microsoft Customer Stories

Improving customer interactions at scale can be complex and time-consuming. This customer story shows how Carvana faced this problem by using Azure AI to unify insights, reduce call volume, and improve service quality. Read the story to see how Azure supports faster, more consistent customer experiences.

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Introducing the Sales Research Agent in Dynamics 365

Sales insights often reside across multiple systems, making it harder for sales professionals to get answers to decision-making questions quickly. This video shows how the Sales Research Agent brings data together using natural language to deliver quick answers. Watch the video to see how you can speed up research and improve sales decisions.

Microsoft Security Copilot agents

Security demands keep growing while time and resources stay limited. This demo video shows how Microsoft Security Copilot agents handle high-volume security tasks, adapt to your workflows, and operate within a Zero Trust framework. Watch how these AI-powered agents work across your existing tools to support faster, more efficient security operations.

Tuesday, April 14, 2026

EY redefines CRM with Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot

Sales teams often struggle when CRM systems cannot keep pace with modern selling. This customer story video shows how EY uses Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot to improve insights and streamline sales work. Watch the video to see how AI-powered CRM helps teams focus more time on customers and opportunities.

What is an autonomous agent?

Understanding how AI moves from assistance to action starts with autonomous agents. This infographic from Microsoft Copilot Studio shows how agents work independently, adapt to change, and complete tasks across systems. View the infographic to see how autonomous agents can support real business processes.

View: What is an autonomous agent?

The Total Economic Impact™ Of Microsoft Defender

Security complexity can slow response and increase costs. This analyst report on the 'Total Economic Impact™ of Microsoft Defender and Sentinel' shows how a unified, AI-driven SecOps platform like Microsoft Defender improves detection, reduces false positives, and streamlines operations. For insight into improving efficiency and security posture, download the report by filling out the form.

View: The Total Economic Impact™ Of Microsoft Defender

Select the Right AI Model

Choosing the right AI model is getting harder every day as the options continue to grow. This eBook shows how Foundry helps you compare, test, and manage leading models at scale using an iterative approach. For clear guidance on selecting and refining AI models, download the eBook by filling out the form.

View: Select the Right AI Model

Monday, April 13, 2026

How Agentic AI is Transforming Dynamics 365 Sales

Sales teams often lose valuable time to research, updates, and administrative work. This blog highlights how agentic AI in Dynamics 365 Sales helps automate tasks, surface insights, and support smarter selling. Read the blog to see how AI helps sales teams focus more time on customers and revenue opportunities.

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NSF enables life-saving treatments to get to patients faster with Azure AI

Manual audits can slow approvals and increase risk. This customer story shows how NSF used Azure AI to reduce audit time and improve accuracy at scale. Read the story to see how Azure AI supports a faster, more reliable audit process.

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Endpoint protection with Microsoft Defender is simpler and more powerful than ever

Get your security to act before damage spreads. This video highlights Microsoft Defender's attack disruption capabilities, showing how it helps stop attacks in progress while protecting critical assets. Watch the video to understand how stronger visibility and faster response can improve security outcomes.

Tuesday, April 7, 2026

A Quick-Start Guide to Executing a Cloud-Native Application Protection Strategy

Cloud and AI environments expand quickly, which can introduce new security gaps and operational complexity. The Microsoft eBook, "A Quick-Start Guide to Executing a Cloud-Native Application Protection Platform Strategy," outlines how a unified CNAPP approach improves visibility, reduces risk, and protects applications from code to runtime. To learn how Microsoft Defender for Cloud strengthens cloud security across multicloud environments, download the eBook by completing the form.

View: A Quick-Start Guide to Executing a Cloud-Native Application Protection Strategy

AI in action:Creating better experiences with Azure AI apps and agents

Building AI applications requires reliable access to data, services, and infrastructure. This eBook shows how Microsoft Foundry brings these capabilities together to help organizations build trusted and scalable AI solutions. To see how an integrated platform supports modern AI development, download the eBook by completing this short form.

View: AI in action:Creating better experiences with Azure AI apps and agents

AI-Powered Sales

Sales teams often struggle to prioritize leads and uncover opportunities hidden in large volumes of data. This eBook shows how AI analyzes data to score leads, identify new opportunities, and generate personalized outreach that resonates with prospects. Download the eBook to learn how AI solutions from Inner-City Cubes helps sales teams focus on high-value opportunities and build stronger customer relationships. Complete this short form.

View: AI-Powered Sales

Monday, April 6, 2026

Agent Store in Microsoft 365 Copilot

Looking for the right AI agent to help simplify everyday work? The Agent Store in Microsoft 365 Copilot brings AI agents together in one place so you can automate tasks, create faster, and get more done. Watch this short video to see how the Agent Store works and how to start using it.

Alaska Airlines inspires destination discovery with Microsoft Foundry | Microsoft Customer Stories

Alaska Airlines wanted to help travelers discover destinations in a more engaging way. By using Microsoft Foundry and Azure AI, the company created an experience that helps customers explore travel ideas more easily. Read this customer story to see how you can use AI to improve the customer journey.

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ADEZZ cultivates growth and innovation with Dynamics 365 | Microsoft Customer Stories

Fragmented systems and siloed data made it difficult for ADEZZ Group to manage quotes, customer service, and multilingual support across five countries. In this customer story, you'll read how the company unified its CRM with Dynamics 365 Sales and Contact Center, enabling real-time translation, improved reporting, and stronger customer engagement. Read it to see how your organization can achieve similar results with Dynamics 365.

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Icertis cuts SOC incidents by 50% with Defender for Cloud | Microsoft Customer Stories

Security teams managing complex cloud environments often face alert fatigue and limited visibility. This customer story from Icertis shows how Microsoft Defender for Cloud helped reduce SOC incidents by 50 percent while strengthening cloud security operations. Read the story to see how unified protection can improve threat detection and response.

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