Monday, October 14, 2024
Azure AI Studio Demo
The new era of generative AI development is here. And it's empowering developers to explore, build, test and deploy AI innovations at scale. Watch this informative video looking at the advantages of Azure AI Studio, the solution that helps your developers move projects from ideas to impact faster and more efficiently.
Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024
Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Inner-City Cubes can help you differentiate your organization's service operations with AI.
Announcing Phi-3 fine-tuning, new generative AI models, and other Azure AI updates to empower organizations to customize and scale AI applications
Developers are interested in creating customized AI solutions as quickly as possible, which is why it's important to read this informative blog post. In it, Microsoft announces it has made several updates to its notable Phi-3 family of small language models that allow developers to easily generate solutions with greater choice and flexibility while leveraging the Azure AI toolchain.
If you're ready to get your solution started, reach out to the Microsoft experts at Inner-City Cubes for more information and a free demo.
Discover what's possible with Copilot+ PC
Get to know the world's fastest, most intelligent Windows computers ever built. Copilot+PCs are specifically designed to keep pace with AI innovations from the chipset level through the operating system. Watch this video highlighting how Copilot+PCs are destined to be an integral part of everyday life. And, when you're ready for the Copilot+PC experience IRL, reach out to Inner-City Cubes, your reliable Microsoft partner.
Tuesday, October 8, 2024
Microsoft Incident Response tips for managing a mass password reset
Passwords are still the most commonly used method of authenticating end users, making them vulnerable to cyberthreats. That's why a robust incident response plan should include a process for doing a mass password reset, especially in the event of a ransomware or other major cyberattack.
Unfortunately, password resets are rarely top-of-mind for SOCs dealing with a crippling attack.
This article explains the processes and technologies involved in managing a mass password reset, with advice from Microsoft Incident Response.
Copilot in Customer Service
The tour walks through practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs. can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft's latest tools.
Build and Modernize Intelligent Apps
App developers always start with a question: What business challenge will this new solution address? From there they look at the project's scope and necessary resources. And for intelligent apps, they look at what data they need to train a machine-learning model that powers the app. See how this process works in this insightful eBook showing the value of infusing intelligent apps with AI capabilities and the results that can drive your organization forward.
After reading, reach out to Inner-City Cubes today to set up a no-obligation demo to see what intelligent applications would do for your business.
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