Tuesday, February 25, 2020
How Artificial Intelligence Is Transforming Business Models
Business models are quickly changing in the age of AI. In this article, Jayshree Pandya of Risk Group writes about how the application and adoption of AI will revolutionize business and commerce. Still struggling to determine how AI can work for you? Contact us to learn more.
Using AI To Augment Customer Service Agents
There is seldom a sector or field that is not undergoing some form of transformation driven by a wave of digital technologies that are upending traditional ways of doing things -- including customer service. While many of claims of disruption suffer from over-hype, the way companies engage with customers is one domain where claims are justified.
A recent report from Deloitte highlights how customer service has transitioned from the cost centers of old to create experiences that delight customers and turn them into brand devotees. Read this blog for insight on the various ways enlightened organizations are using technology and automation to empower humans to augment and enhance customer experiences.
Azure SQL Database Managed Instance
Managed Instance is a resource type in SQL Database that enables you to quickly and confidently move your SQL Server databases (2005 and newer) at scale to the cloud. Companies report a 212% return on investment by moving their SQL Server databases to Azure with less that 6 months post-migration payback. Read this infographic for more on how straightforward and economical migration can be.
Taking internal communication to the next level with Microsoft Teams
Microsoft Teams has transformed internal communications for today's businesses, delivering features that allow companies to customize workspaces, connect team members together, provide single-point access to assets, integrate third-party solutions, and more. In this video, you'll see how advanced communications tools and the integration of disparate CRM tools into Microsoft Teams enabled Red Lion Hotels (RLH) to up its hospitality game.
Monday, February 24, 2020
The Top 10 Reasons Why SMBs Should Invest in the Cloud
Cloud adoption is well underway but when it comes to making the move, Microsoft research shows that SMBs lag behind enterprise counterparts. In fact, 96% of enterprises are using the cloud, whereas only 78% of SMBs are following suit.
As you know the cloud can be a game changer for businesses--big and small! This week's infographic demonstrates the ten most crucial benefits that SMBs report after investing in cloud solutions.
View: The Top 10 Reasons Why SMBs Should Invest in the Cloud
Wednesday, February 19, 2020
Microsoft Dynamics 365 Business Central: A comprehensive business management solution for SMBs
This capabilities guide provides valuable information regarding the key benefits and core capabilities of Microsoft Dynamics 365 Business Central. It reinforces the impact of integrating with Office 365 and includes five insightful competencies.
Leave behind a digital or printed copy with your customers or share on your favorite social media platforms.
View: Microsoft Dynamics 365 Business Central: A comprehensive business management solution for SMBs
A Developer's Guide to Building AI Application
Like the vast majority of Nepalese, Melisha Ghimere came from a remote village from a family of subsistence farmers who raised cows, goats, and water buffalos. Seven years ago, she watched her relatively wealthy uncle and aunt lose a lot of their herd to an outbreak of anthrax; they were never to recover their economic footing. Melisha went on to college thinking about the plight of her family. In college, she worked to develop a predictive early warning solution to help farmers. With a team of four students, they researched livestock farming, veterinary practices, and spoke to farmers. They built a prototype for a monitoring device that tracks temperature, sleep patterns, stress levels, motion, and the activity of farm animals. Melisha's AI system predicts the likely health of each animal based on often subtle changes in these observations. Farmers are able to track their animals, receive alerts and actionable recommendations. Although her project is still in its infancy, the field tests have shown the solution was about 95% accurate in predicting risks to an animal's health. Melisha and her team were able to help a family prevent a deadly outbreak of an anthrax infection by identifying a diseased cow, before symptoms were evident to the farmer. Melisha's team was a regional finalist in Microsoft's Imagine Cup competition in 2016.* For more to inspire you to embrace AI, read this developer's ebook. Then contact us to find out how we can help make AI work for you!
* The Future Computed--Artificial Intelligence and its role in society--Microsoft
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