Reduce time and costs by optimizing everyday tasks with intelligent automation

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HP uses AI to transform its customer support experience

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.

J Walter Thompson breaks new ground with Microsoft collaboration tools

J Walter Thompson has been successful in business for over 150 years and recognizes everyone in their company has different work styles. Because they are such a major distributor across many different countries, they've embraced virtual forms of communication and collaboration with Microsoft Teams. This allows them to move at the speed of culture to help position its clients' brands. The value it brings to clients is being brand pioneers, and Teams is a lifesaver in connecting and interacting, and is easy for their user base to adopt.

Why build an app for Teams?

Why build an app for Teams? 20 million people collaborating daily, harnessing the possibilities through collaboration. This infographic shares how apps built on Teams platform focus on increasing collaboration and productivity.

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Tivoli Gardens delights guests with Dynamics 365 Customer Insights

Tivoli Gardens, the second oldest amusement park in the world and the most beloved in Europe, continues its long tradition of imagination and innovation with Dynamics 365 Customer Insights. With more than 4.5 million guests each year, Tivoli Gardens prioritizes and continually looks for ways to improve the customer experience. In this video see how Microsoft tools help them achieve this goal.

Improve performance with faster, more accurate insights and predictions

Microsoft Analytics and AI takes innovation to the next level with faster, more accurate insights and predictions. Subscribe now to stay informed!

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Connect your team and transform your workplace collaboration in one secure hub.

Connect your team and transform your workplace collaboration in one secure hub with Microsoft Teams. Enhance virtual communication, collaborate and build with deeply integrated apps, customize and extend with 3rd party apps and devices, all while working in confidence using enterprise-grade security Subscribe now! Subscribe now!

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