3 Smart Ways to Exceed Your Customers' Digital Expectations

Customer experience (CX) is taking the forefront as businesses discover its strong correlation to revenue growth. The drive to become an experience-focused business doesn't just come from the C-suite. Anyone with a deep understanding of today's digital mandate and a strong vision for what digital experiences can do for customers and the business can lead the charge. Sign up now to stay connected to show you the three smart ways to exceed your customers' digital expectations, along with real-world success stories, to help unlock your organization's potential.

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Empowering the assembly line

Toyota was already planning to deploy Microsoft Teams to connect its diverse lines of business and improve productivity, when the pandemic hit. A six-month launch plan was reduced to three weeks, connecting 40,000 people across the company and enabling a more efficient method for virtual troubleshooting of processes. Learn how Teams supports the company's culture and ideals.

Toyota Motor North America Migrates 40,000 to Microsoft Teams in Three Weeks

How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three weekends. Teams Only mode included a superior audio conferencing and calling experience, including Teams Phone for external calls. Employees appreciate the dynamic emergency calling feature. All meeting rooms are now Teams-ready.

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10 reasons to use Azure SQL in your next project

There are many new features that developers don't know exist with Microsoft Azure SQL. Learn why Azure SQL is a post-relational, cloud-native database with these ten simple points, including complete storage control, complete monitorability, and full insights.

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CTTI transforms the Generalitat de Catalunya with Microsoft Dynamics 365

The Center for Telecommunications and Information Technology (CTTI), a public company that brings together the computer and telecommunications services of the Generalitat de Catalunya, is using the Microsoft Dynamics 365 platform to manage in a unified way all the information related to its customers. This enables personalization and omnichannel attention for better customer experiences and improved customer satisfaction and retention.

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Microsoft Surface and Fortum | Transforming the Modern Workplace

Along with an external change of headquarters, Finland-based energy provider Fortum had a vision for a workplace transformation led by seamless group-collaboration tools. The company deployed Microsoft Surface Hub and Skype for Business Online, which harmonized with its sleek new office, modern workspaces, and commitment to employees' futures. Now people launch meetings in seconds with one click, participate in video calls with coworkers around the globe, and design products in real time on digital whiteboards.

Proactively prepare for and readily respond to disruption

The pandemic created havoc across nearly every industry. How will you continue to adapt as it continues to affect supply chains, how employees work, customer behaviors and demands, and various other aspects of the business landscape? Will you be ready for the next major disruption to your business? With the right tools, you can prepare and flex more efficiently as new challenges (and opportunities) emerge. Sign up to stay connected—we can help you prepare for future change.

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